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Pre Sales Solution Architect

2 months ago

Sydney, New South Wales, Australia Diligent Corporation Full time

About Us

Diligent Corporation is a global leader in modern governance, providing software solutions across governance, risk, compliance, audit, and Environmental, Social, and Governance (ESG). Our platform empowers over 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices, enabling them to make informed decisions.

We are a team of passionate, smart, and creative individuals who are dedicated to building the software company of the future. Our mission is to make the world a more sustainable, equitable, and better place.

Position Overview:

We are seeking a highly professional and motivated individual to join our team as a Pre Sales Solution Architect. This role requires excellent communication skills and the ability to build strong relationships with clients and stakeholders.

Key Responsibilities:

  • Design and deliver solution presentations and demonstrations to clients and stakeholders.
  • Work closely with cross-functional teams, including Sales, Product Management, Marketing, Customer Success, and Solution Architects.
  • Assess client needs and develop solutions that optimize value for both the client and Diligent Corporation.
  • Contextualize the value of our solutions to clients through value-driven presentations and demonstrations.
  • Coordinate with internal sales, sales support, and service resources to align solution design with client business requirements.
  • Secure input from all necessary solution stakeholders and adapt solutions as needed.
  • Own and complete product and information security responses for Requests for Proposal (RFPs) and Requests for Information (RFIs).
  • Secure commitments from client staff to ensure a successful deal.
  • Meet assigned targets for sales growth in assigned product lines, market areas, channel, or other teams supported.
  • Represent Diligent Corporation at events and tradeshows.
  • Provide coaching and professional development to team members and sales colleagues to enhance their product knowledge, technical acumen, and technical sales skills.

Required Experience/Skills:

  • Demonstrate expertise across Diligent Corporation's solutions to qualify or win deals.
  • Strong communication skills in English, both written and verbal.
  • Partner with sales teams and maintain a productive and positive relationship.
  • Contribute to team sales quotas.
  • Maintain high client satisfaction ratings that meet company standards.
  • Complete required training and development objectives within the assigned time frame.
  • Self-enable and rapidly acquire new technical skills and domain knowledge.
  • Maintain strong presentation skills and communicate professionally through various means.

What Diligent Corporation Offers:

  • Creativity is ingrained in our culture. We are innovative collaborators by nature, thriving in exploring how things can be differently both in our internal processes and to help our clients.
  • We care about our people. Diligent Corporation offers a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time-off policy, and wellness programs.
  • We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining, and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.