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Improvement Advocate
2 weeks ago
The world of racing is not only exciting, it brings communities together across the state. Our organisation operates at the heart of this world and more than 24,000 people choose to join us in our quest to forge a sustainable future for racing in WA.
\Entities/p>We oversee thoroughbred, harness, and greyhound racing in Western Australia and operate a TAB which has more than 300 off-course retail outlets and online betting services. Our motto is Better Your Bet because increasing profits through Western Australia's own TAB means better returns for the local racing sector and state-wide communities.
\Entities/p>Our business is unique, offering careers that are interesting, challenging, and diverse. We value honesty, being real and positive and pride ourselves on achieving great outcomes for our customers.
\Entities/p>We work hard but have fun while we do it.
\Entities/p>Whatever your passion, success is a team effort.
\Entities/p>We are seeking a Business Improvement Specialist to join our Technology and Transformation team to advise and guide the business to identify and address business process improvement initiatives.
\Entities/p>This role will establish continuous improvement and management systems within the business to ensure sustainability across Customer Experience, Productivity, Revenue, Cost and Operational Risk.
\Entities/p>This is a specialist role that requires experience in similar roles, Lean and/or Six Sigma skills and tertiary qualifications or certification.
\Entities/p>The ideal candidate will be a critical thinker who uses their initiative to overcome challenges and thinks about the end user and experience throughout all stages of the process.
\Entities/p>They will be able to juggle multiple tasks to meet deadlines and have a resilient and determined mindset to build strong relationships with their team and Manager.
