
Career Advocate Specialist
1 week ago
Job Opportunity
The Employment Coach role is responsible for case management of customers with a prior offender history to find employment. Our focus will be on improving customers' capacity to work by stabilising non-vocational issues and building vocational skills and experience.
Key Responsibilities:
- Conduct 'reverse marketing' activities to match customers with suitable employers.
- Develop and implement group-based job search sessions to motivate and promote further job placements.
- Assess, match, and refer customers to appropriate job opportunities and advocate directly to employers.
- Meet individual targets and achieve clearly defined KPIs.
- Apply strong administration skills and IT literacy, including data entry and typing skills.
- Exercise attention to detail and ability to work under pressure.
Required Skills and Qualifications:
- Hold a minimum Certificate IV in Employment Services or Career Development or willingness to study.
- Previous experience in the employment services or call centre industry or similar.
About Us
Our organisation provides employment, work experience, disability, youth, Indigenous, and community services across Australia.
We value excellent customer service, integrity, and honesty in our employees and seek individuals who have a genuine passion for working with those in need.
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