Customer Banking Specialist
3 weeks ago
About the Role
We are seeking a Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia. As a key member of our team, you will be responsible for delivering exceptional customer service and providing financial solutions to our customers.
Key Responsibilities
- Have in-depth conversations with customers to understand their financial needs and provide tailored solutions.
- Support customers with account maintenance, credit product applications, and financial health checks.
- Educate customers on our in-branch technology and digital banking options.
- Problem-solve and provide effective solutions while championing our risk-adverse culture.
Requirements
- Experience in delivering exceptional customer service in financial services, retail, or hospitality.
- Excellent communication skills and ability to articulate financial terms clearly.
- Ability to work in a busy and commercially driven retail environment.
- Genuine interest in building a career with the Commonwealth Bank of Australia.
About Us
The Commonwealth Bank of Australia is a leading financial institution with a long history of serving our local communities. We offer a range of market-leading products, services, and technology to our customers. As a member of our team, you will have the opportunity to positively impact our customers' lives and be part of a collaborative and high-performing culture.
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