Technical Service Delivery Manager
2 months ago
We're seeking a highly skilled Technical Service Delivery Manager to join our team at Aussie Broadband. As a key member of our management team, you'll be responsible for leading the delivery of exceptional technical services to our clients.
Key Responsibilities- Lead governance on assigned accounts, including monthly performance reporting and SLA management, capacity planning, and customer documentation.
- Create and present monthly service performance reports to stakeholders.
- Build and maintain strong working relationships with IT and business stakeholders.
- Collaborate with ABB management teams to project manage design work, extended services, and new services for clients.
- Proven experience in IT operations or service delivery leadership roles in complex organisations.
- Knowledge of infrastructure solutions and operations, including virtual machine management and cloud-based services.
- Experience with IT service management processes and systems.
- Ability to balance competing customer, business, and technical demands.
Aussie Broadband is a dynamic and innovative company that values diversity and inclusion. We're proud to be an Equal Opportunity Employer and offer a supportive and inclusive work environment. Our team is passionate about delivering exceptional customer service and making a positive impact in our community.
We're looking for someone who shares our values and is passionate about delivering exceptional technical services. If you're a motivated and experienced professional looking for a new challenge, we'd love to hear from you.
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Technical Service Delivery Manager
2 months ago
Brisbane, Queensland, Australia Aussie Broadband Full timeAbout the RoleWe're seeking a highly skilled Technical Service Delivery Manager to join our team at Aussie Broadband. As a key member of our management team, you'll be responsible for leading the delivery of exceptional technical services to our clients.Key ResponsibilitiesLead governance on assigned accounts, including monthly performance reporting and SLA...
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Technical Service Delivery Manager
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Brisbane, Queensland, Australia Aussie Broadband Full timeAbout the RoleWe are seeking a highly skilled Technical Service Delivery Manager to lead our IT operations and service delivery teams. As a key member of our management team, you will be responsible for ensuring the delivery of high-quality services to our clients.Key Responsibilities:Lead governance on assigned accounts, including monthly performance...
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Technical Service Delivery Manager
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Technical Service Delivery Manager
2 months ago
Brisbane, Queensland, Australia Aussie Broadband Full timeAbout the Role:Aussie Broadband is seeking a highly skilled Technical Service Delivery Manager to lead our IT operations and service delivery teams. As a key member of our management team, you will be responsible for ensuring the delivery of high-quality technical services to our clients.Key Responsibilities:Lead governance on assigned accounts, including...
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