Technical Service Delivery Manager

2 months ago


Brisbane, Queensland, Australia Aussie Broadband Full time
About the Role

We're seeking a highly skilled Technical Service Delivery Manager to join our team at Aussie Broadband. As a key member of our management team, you'll be responsible for leading the delivery of exceptional technical services to our clients.

Key Responsibilities
  • Lead governance on assigned accounts, including monthly performance reporting and SLA management, capacity planning, and customer documentation.
  • Create and present monthly service performance reports to stakeholders.
  • Build and maintain strong working relationships with IT and business stakeholders.
  • Collaborate with ABB management teams to project manage design work, extended services, and new services for clients.
What We're Looking For
  • Proven experience in IT operations or service delivery leadership roles in complex organisations.
  • Knowledge of infrastructure solutions and operations, including virtual machine management and cloud-based services.
  • Experience with IT service management processes and systems.
  • Ability to balance competing customer, business, and technical demands.
Why Work for Aussie?

Aussie Broadband is a dynamic and innovative company that values diversity and inclusion. We're proud to be an Equal Opportunity Employer and offer a supportive and inclusive work environment. Our team is passionate about delivering exceptional customer service and making a positive impact in our community.

We're looking for someone who shares our values and is passionate about delivering exceptional technical services. If you're a motivated and experienced professional looking for a new challenge, we'd love to hear from you.



  • Brisbane, Queensland, Australia Aussie Broadband Full time

    About the RoleWe're seeking a highly skilled Technical Service Delivery Manager to join our team at Aussie Broadband. As a key member of our management team, you'll be responsible for leading the delivery of exceptional technical services to our clients.Key ResponsibilitiesLead governance on assigned accounts, including monthly performance reporting and SLA...


  • Brisbane, Queensland, Australia Aussie Broadband Full time

    About the RoleWe are seeking a highly skilled Technical Service Delivery Manager to lead our IT operations and service delivery teams. As a key member of our management team, you will be responsible for ensuring the delivery of high-quality services to our clients.Key Responsibilities:Lead governance on assigned accounts, including monthly performance...


  • Brisbane, Queensland, Australia Aussie Broadband Full time

    About Aussie BroadbandAussie Broadband is a leading Australian telecommunications company that prides itself on its innovative approach to delivering exceptional customer service. As a company, we value diversity, inclusion, and community involvement, and we're committed to creating a workplace culture that's welcoming and supportive of all employees.Job...


  • Brisbane, Queensland, Australia Aussie Broadband Full time

    About Aussie BroadbandAussie Broadband is a leading Australian telecommunications company that values diversity and inclusion. We're proud to be an Equal Opportunity Employer and strive to create a workplace where everyone can bring their whole selves to work.Job DescriptionWe're seeking a highly skilled Technical Service Delivery Manager to lead our IT...


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job Title: Technical Delivery ManagerAbout the Role:As a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests. This involves coordinating cross-functional teams, managing resources, and ensuring that technical solutions meet the required standards and...


  • Brisbane, Queensland, Australia Credit Union Australia Full time

    Technical Delivery LeadCredit Union Australia is seeking a highly skilled Technical Delivery Lead to join our Customer and Enterprise Platform team on a permanent full-time basis.As the Technical Delivery Lead, you will be responsible for managing the end-to-end technical delivery of a range of technology solutions, including marketing technology platforms...


  • Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleThis is a key position within NCS Australia, responsible for the delivery, performance, maintenance, and growth of customer technical solutions. The Technical Delivery Manager will work closely with account management, solutions, delivery, and capability teams to ensure the successful implementation of customer innovation and enhancement...


  • Brisbane, Queensland, Australia NCS Australia Full time

    About the Role:We are seeking a highly skilled Technical Delivery Manager to join our team at NCS Australia. As a Technical Delivery Manager, you will be responsible for the delivery, performance, maintenance, and growth of our customers' technical solutions.Key Responsibilities:Deliver managed services within contractual commitments, operational frameworks,...


  • Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleWe are seeking a highly skilled Technical Delivery Manager to join our team at NCS Australia. As a Technical Delivery Manager, you will be responsible for the delivery, performance, maintenance, and growth of our customers' technical solutions.This is a hybrid role that combines hands-on technical engineering with consultancy and service...


  • Brisbane, Queensland, Australia StudentUniverse Full time

    Job Title: Technical Delivery ManagerAs a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business objectives.Key Responsibilities:Triage and prioritise incidents and requests with our...


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job Title: Technical Delivery ManagerAbout the Role:As a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests. This involves coordinating cross-functional teams, managing resources, and ensuring that technical solutions meet the required standards and...


  • Brisbane, Queensland, Australia Ncs Australia Full time

    Job DescriptionAbout the Role: As a Technical Delivery Manager, you will be responsible for the delivery, performance, maintenance, and growth of our customers' technical solutions. This role requires a hybrid mix of hands-on technical engineering, implementation of customer innovation and enhancement work, consultancy, and service governance.Key...


  • Brisbane, Queensland, Australia NCS Australia Full time

    About the RoleWe are seeking a highly skilled Technical Delivery Manager to join our team at NCS Australia. As a key member of our delivery team, you will be responsible for ensuring the successful delivery of our managed services to our customers.The successful candidate will have a deep understanding of cloud technologies, including GCP services and their...


  • Brisbane, Queensland, Australia Aussie Broadband Full time

    About Aussie BroadbandWe're a leading Australian telecommunications company that's proud to be different. We celebrate individuality, support diversity, and thrive on it – because it means our team can bring their whole selves to work, and that we can better represent our customers and community.We're an Equal Opportunity Employer, and our commitment to...


  • Brisbane, Queensland, Australia Aussie Broadband Full time

    About the Role:Aussie Broadband is seeking a highly skilled Technical Service Delivery Manager to lead our IT operations and service delivery teams. As a key member of our management team, you will be responsible for ensuring the delivery of high-quality technical services to our clients.Key Responsibilities:Lead governance on assigned accounts, including...


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job SummaryWe are seeking a highly skilled Technical Delivery Manager to join our team at Flight Centre Travel Group. As a key member of our Enterprise Technology Services (ETS) team, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business...


  • Brisbane, Queensland, Australia Integration Works Full time

    Technical Delivery LeadAt IntegrationWorks, we are seeking a highly skilled Technical Delivery Lead to join our team. As a key member of our delivery team, you will be responsible for ensuring that our clients receive exceptional services from our engagements with our Integration Consultants.Key Responsibilities:Manage client relationships and ensure that...


  • Brisbane, Queensland, Australia Integration Works Full time

    Technical Delivery LeadAt IntegrationWorks, we are seeking a highly skilled Technical Delivery Lead to join our team. This role is responsible for ensuring that our clients receive exceptional services from our engagements with our Integration Consultants.Key Responsibilities:Manage client relationships and ensure satisfactionOwn the service delivery...


  • Brisbane, Queensland, Australia Integration Works Full time

    Technical Delivery LeadAt IntegrationWorks, we're seeking a seasoned Technical Delivery Lead to drive project delivery excellence and ensure our clients receive top-notch services. As a key member of our team, you'll own the project delivery processes, standards, and stakeholder relationships, while building and maintaining valuable business connections with...


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    About the RoleWe are seeking a highly skilled Technical Delivery Manager to join our team at Flight Centre Travel Group. As a key member of our Enterprise Technology Services (ETS) team, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business...