Victim Support Specialist

2 weeks ago


Narre Warren, Victoria, Australia Windermere Child and Family Services Full time
About the Role

Windermere Child and Family Services is seeking a dedicated and compassionate Victim Support Specialist to join our team. As a Family Violence Practitioner, you will play a critical role in providing support and guidance to victims of family violence, helping them navigate the justice system and access the resources they need to recover and heal.

Key Responsibilities
  • Provide direct support and guidance to victims of family violence, including case management and intake services.
  • Build capacity across the Victims Assistance program, including community engagement and education activities.
  • Collaborate with other victim services, including Family Violence and Sexual Assault Services, to ensure a comprehensive and coordinated response to victims' needs.
  • Develop and implement tailored support plans to meet the unique needs of each victim, focusing on their safety and recovery.
  • Provide consultation and support to VAP team members as required, building their confidence and capability through excellent practice skills.
Requirements
  • Bachelor of Social Work or equivalent qualification in Social Work, Social Welfare, or a relevant field.
  • Minimum 3 years' experience in the community sector, preferably in a trauma-related field.
  • Case management, intake, and assessment experience, with a focus on Family Violence.
  • Risk identification and management capability, including experience with the MARAM framework.
  • Excellent verbal and written communication skills.
  • Ability to provide tailored support to victims of crime from diverse backgrounds and communities.
  • Current Victorian Driver's Licence.
What We Offer

Windermere Child and Family Services is committed to providing a supportive and inclusive work environment that values diversity and promotes employee wellbeing. As a Victim Support Specialist, you will have access to:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A collaborative and dynamic team environment.
  • A comprehensive onboarding process to ensure your success in the role.
How to Apply

If you are passionate about supporting victims of family violence and have the skills and experience to make a difference, please submit your application, including your resume and a cover letter addressing the key selection criteria.



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