Host and Customer Experience Champion

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $15,680 - $18,400

Job Title: Host and Customer Experience Champion

Our hotel is seeking a passionate and caring hospitality professional to join our team as a host and customer experience champion. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and enriched.

Key Responsibilities:

Supporting your leadership team with day-to-day operational requirements, your main responsibilities will include working alongside a team to offer an outstanding customer experience, ensuring venue standards are met, utilizing problem-solving opportunities to foster a positive working environment, and fulfilling rotating rostered shifts.

Benefits of the Role:

- Unparalleled growth opportunities within Australia's hospitality industry.
- Extensive training opportunities for professional development and career progression.
- An opportunity to engage and give back to the community through various initiatives.
- Clearly defined career progression pathway.

What We Offer:

We pride ourselves on creating an environment of trust so that our people feel empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering exceptional experiences to our customers and enriching the communities we operate in.

Our Core Values:

- CARE: We seek to understand others. We recognise and praise great behaviour.
- COLLABORATE: We're open to sharing our concerns, knowledge, experience & success. We value our promises.
- COURAGE: We are curious and think innovatively

How to Succeed:

To succeed in this role, you will need to demonstrate excellent communication and interpersonal skills, a positive attitude, and a passion for delivering exceptional customer experiences. You will also need to be able to work effectively as part of a team and adapt to changing circumstances.

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