Hotel Front Desk Representative

2 weeks ago

Brisbane, Queensland, Australia beBeeHospitality Full time $50,000 - $80,000
Beach Hotel Ambassador

The Sebel Maroochydore, a contemporary beachfront hotel, offers an unparalleled hospitality experience. This boutique property boasts stunning views of the Pacific Ocean and features modern two-bedroom suites.

Primary Responsibilities
  • Welcome guests with exceptional warmth and personalize their stay to create unforgettable experiences.
  • Demonstrate exceptional communication skills to ensure seamless collaboration with colleagues and guests alike.
  • Collaborate with guests to resolve any issues, turning challenges into success stories.
  • Showcase hotel amenities and services by having a thorough understanding of offerings.
  • Familiarize guests with local hotspots and hidden gems, enriching their stay.
  • Maintain proficiency in handling reservations and managing guest accounts efficiently.
Essential Skills and Qualifications

To excel in this role, you will need:

  • An innovative approach to delivering outstanding customer service.
  • Excellent collaboration and communication skills.
  • Able to multitask and thrive under pressure.
  • Strong written and verbal communication skills.
  • Previous experience in front desk operations is highly valued.
Accor Benefits

As an Accor team member, you'll enjoy:

  • ALL Heartist Membership - discounts worldwide on accommodations and food & beverage.
  • Family & Friends Discounts - savings on various services and events.
  • Accor Live Limitless (ALL) Loyalty Program - earn status and reward points globally.
  • Learn Your Way - access to industry-leading training platforms for career development.
  • Build Your Network - expand your hospitality network worldwide.
  • Worldwide Opportunities - limitless possibilities for career growth.

At Accor, we welcome you as you are, supporting your growth and learning. By joining our team, every chapter of your story is yours to write, and together we can shape tomorrow's hospitality.

We invite you to take the first step in creating your narrative.

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