Hotel Front Desk Coordinator Opportunity

1 week ago

Brisbane, Queensland, Australia beBeeFrontOffice Full time $60,000 - $100,000

Hotel Front Desk Coordinator Opportunity

As a key member of our hotel team, you will be responsible for managing all guest arrivals and departures ensuring that check in and check out procedures are followed to the highest standard.

  1. Effectively manage all guest interactions, providing a welcoming and professional service at all times
  2. Prepare and reconcile daily financial transactions, ensuring that city ledger accounts are processed accurately and efficiently
  3. Work closely with the Housekeeping and Maintenance departments to ensure that the hotel is always clean and well maintained, meeting our high standards
  4. Maximize room occupancy at best rates, using up-selling techniques to promote hotel services and facilities
  5. Take reservations and process payments, ensuring accurate record keeping and efficient transaction processing

What We Are Looking For:

We are seeking an individual with previous experience in Front Office within a 4/5-star hotel or resort, who possesses excellent phone answering skills, exceptional organizational and time management skills, and a keen eye for detail and accuracy.

In addition, we require someone who can work on their own initiative and as part of a team, with excellent grooming standards and ability to work under pressure, handling multiple tasks simultaneously.

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