Front Desk Representative

3 days ago

Brisbane, Queensland, Australia beBeeGuestExperience Full time $57,000 - $74,000

We're seeking a dedicated and friendly Front Desk Representative to deliver exceptional guest experiences at our hotel.

As a key member of our front-line team, you'll be the first point of contact for our guests, ensuring they receive a warm welcome and setting the tone for their stay.

Responsibilities
  • Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise.
  • Manage front desk operations, including checking-in and checking-out guests, handling room assignments and key distributions.
  • Process payments and handle cash transactions with accuracy and efficiency.
Requirements
  • A minimum of [insert time period] experience in a similar role within a hotel environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
  • Ability to work a 7-day rotating roster with a minimum of three days per week.
Benefits
  • The best training opportunities in the industry, with ongoing support and development to help you grow your career.
  • Recognition programs to motivate and reward your hard work and dedication.
  • Discounts on food and beverage across all our hotels, plus exclusive rates on rooms for yourself and your loved ones.

At our hotel, we celebrate individuality and are looking for like-minded individuals who share our passion for delivering exceptional guest experiences. If you're a team player with a positive attitude and a can-do spirit, we'd love to hear from you

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