Customer Experience Specialist
2 weeks ago
Coles Supermarkets operates over 800 stores across Australia, providing a unique opportunity to be part of a diverse team that connects with local communities. If you're passionate about delivering exceptional customer experiences and working in a fast-paced environment, this role may be the perfect fit for you.
About the Role
This position is located in our dairy department, where you'll play a crucial role in ensuring great standards and availability of chilled & frozen products. As a key member of our team, you'll be responsible for maintaining exceptional store standards while providing an outstanding shopping experience for our customers.
Key Responsibilities:
- To provide excellent customer service by working with enthusiasm, energy, and pace.
- To take pride in your work and strive for excellence in all aspects of your role.
- To be knowledgeable about our products and services, enabling you to confidently address customer queries.
- To work within the cold environment for extended periods, adapting to changing temperatures and conditions.
- To maintain a high level of physical activity, including standing for long periods, lifting moderate weights, and reaching overhead.
- To work flexible hours across our store trading days, including days, evenings, and weekends.
About You
We're looking for someone who is committed to delivering exceptional results, has a strong work ethic, and is willing to learn and grow with our team. If you're eager to take on new challenges, are highly motivated, and thrive in a dynamic environment, we encourage you to apply.
We offer a range of benefits to support your wellbeing and professional development, including flexible work arrangements, additional leave, and parental leave entitlements. Our goal is to create a workplace that is safe, respectful, and inclusive for all employees. We welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.
A competitive salary will be provided based on the location of the role.
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