Customer Service and Administration Professional
4 weeks ago
About the Role
The Company, a leading services business based in West Gosford, is seeking a Customer Service/Admin candidate for an initially 6 month period, likely to extend or become permanent. The company has grown rapidly due to expanded service offering and are looking for an additional headcount to support the team. This role is office based.
Key Responsibilities
- Answering queries over the phone
- Responding to customer inquiries
- High volume data entry
- Ad hoc Administration
- Ensuring accuracy of invoices and identifying invoice errors
- Managing and following up of internal/external accounts queries
- Dispute resolution of large accounts
- Other ad hoc duties as required by the manager
Requirements
- Ability to work autonomously
- Intermediate excel skills
- Proven Customer Service and phone experience
- Experience in a high-volume environment
- Team player
- Solutions and outcome focused
How to Apply
Please apply through the link below.
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