Customer Service Professional
3 weeks ago
We are seeking a highly motivated individual to join our Student and Academic Services team as a Student Service Adviser. The successful candidate will provide exceptional customer service to students, staff, and alumni, responding to queries and resolving issues in a timely and professional manner.
Key Responsibilities:
- Manage administration enquiries via phone, email, chat, and face-to-face interactions
- Provide quality customer service and respond to queries in a timely and professional manner
- Liaise with other areas of the University to ensure timely and accurate responses
About Us
The University of South Australia is a leading institution that values diversity and inclusion. We are committed to providing a supportive and respectful work environment that enables our staff to thrive. As a member of our team, you will have the opportunity to develop your skills and contribute to the success of our students and the University as a whole.
What We Offer
- A competitive salary and generous superannuation contributions
- A range of professional development opportunities to enhance your skills and career
- A supportive and inclusive work environment that values diversity and inclusion
Requirements
- Demonstrated provision of high-quality customer service with strong interpersonal and communication skills
- Appropriate qualifications and/or experience in a related field
- Ability to work in a team environment and contribute to the success of the University
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