Digital Workplace Transformation Lead
3 days ago
Job Summary:
We are seeking an experienced Digital Workplace Transformation Lead to join our team at Kinetic IT. As a key member of our leadership team, you will be responsible for driving the development and evolution of Intelligent Workplace Services.
About the Role:
The successful candidate will have extensive experience in leading teams and developing roadmaps that drive digital workplace transformation. You will work closely with stakeholders to define the vision, strategy, and roadmap for Intelligent Workplace Services and ensure we meet both business goals and customer expectations.
Key Responsibilities:
- Crafting meticulous roadmaps that outline innovative service offerings tailored to meet customer needs
- Developing pricing and SLA models that attract customers and meet target margins
- Leading a dynamic virtual community of practice responsible for owning and delivering services aligned with our service portfolio
- Establishing and maintaining service artefacts that represent our market offerings and support the sales and bid process
- Serving as the design authority for services and solutions developed during Opportunity and Bid management activities
- Identifying, evaluating, and advocating for the integration of new and improved services that differentiate us in the market
What You'll Need:
- Extensive leadership experience in Intelligent Workplace Services
- Strong business acumen with a proven track record in devising pricing strategies and SLA models
- Proficiency in creating impactful content and collateral for tender processes and bids
- Recognised industry leader known for driving successful transformations and contributing to whitepapers
Salary: $120,000 - $180,000 per annum (dependent on location and experience)
Location: Canberra, Sydney, Brisbane, Melbourne, Perth
About Us:
Kinetic IT is one of Australia's largest ICT managed service providers with over 1400 staff. We support customers with complex ICT infrastructures, critical data, and multi-layered environments. We're privately owned and make looking after our people and culture a priority.
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