Provision of Excellent Customer Service
2 days ago
Exceptional Customer Support Role
">You will be the first point of contact across multiple customer service channels, providing timely and professional support to our customers while adhering to processes and best practices.
The role involves managing general updates, processing sales orders, journals, and providing month-end support. Additionally, you will act as the primary point of contact for customer inquiries and concerns, working closely with internal stakeholders to resolve issues and improve processes.
Key Responsibilities:
- Manage general updates, process sales orders, journals, and provide month-end support
- Act as the primary point of contact for customer inquiries and concerns
- Work closely with internal stakeholders to resolve issues and improve processes
About You
We are seeking a customer service professional with experience in a Finance-related team or organisation. Service Centre experience formed within Customer Service, Administration, and Finance-related processes will see you succeed in this role.
Who We Are
We connect people, communities, and industry every day, providing a safe, integrated, and efficient transport system.
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