Bell Attendant
1 month ago
About the Role
The Bell Attendant is responsible for providing exceptional guest service by ensuring a smooth and efficient arrival and departure experience. This includes verifying guest arrival and departure details, arranging luggage handling and transportation, and providing directions to hotel facilities.
Key Responsibilities
- Verify guest arrival and departure details
- Arrange luggage handling and transportation
- Provide directions to hotel facilities
- Escort guests to their rooms and explain hotel facilities
- Transport guest luggage to and from the room
- Ensure vehicle license number and type are logged on luggage tags
- Assist with luggage storage and transportation
- Direct traffic in the hotel driveway
Requirements
- Thorough knowledge of Sydney
- Excellent customer service skills
- Friendly and outgoing personality
- Current NSW Driver's License
- Previous experience in a five-star hotel is desired
What We Offer
- Access to employee benefits such as complimentary shift meals and discounts for the Spa and all Food and Beverage outlets
- Access to complimentary and discounted Hyatt accommodation worldwide
- Access to internationally recognized learning and development programs and opportunities
- Access to an employee assistance program and paid family leave benefits
- Being part of a diverse and inclusive team, passionate about their work
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