Bell Attendant

1 month ago


Sydney, New South Wales, Australia Hyatt Corporation Full time

About the Role

The Bell Attendant is responsible for providing exceptional guest service by ensuring a smooth and efficient arrival and departure experience. This includes verifying guest arrival and departure details, arranging luggage handling and transportation, and providing directions to hotel facilities.

Key Responsibilities

  • Verify guest arrival and departure details
  • Arrange luggage handling and transportation
  • Provide directions to hotel facilities
  • Escort guests to their rooms and explain hotel facilities
  • Transport guest luggage to and from the room
  • Ensure vehicle license number and type are logged on luggage tags
  • Assist with luggage storage and transportation
  • Direct traffic in the hotel driveway

Requirements

  • Thorough knowledge of Sydney
  • Excellent customer service skills
  • Friendly and outgoing personality
  • Current NSW Driver's License
  • Previous experience in a five-star hotel is desired

What We Offer

  • Access to employee benefits such as complimentary shift meals and discounts for the Spa and all Food and Beverage outlets
  • Access to complimentary and discounted Hyatt accommodation worldwide
  • Access to internationally recognized learning and development programs and opportunities
  • Access to an employee assistance program and paid family leave benefits
  • Being part of a diverse and inclusive team, passionate about their work


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