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Bell Attendant

2 months ago


Sydney, New South Wales, Australia Hyatt Corporation Full time

About the Role

The Bell Attendant is responsible for providing exceptional guest service by assisting with luggage handling, transportation, and other services requested by guests. This includes verifying arrival and departure details, directing guests to hotel facilities, and escorting guests to their rooms.

Key Responsibilities

  • Verifies arrival and departure details and arranges luggage handling and transportation
  • Directs guests and visitors to hotel facilities
  • Escorts guests to their rooms and explains hotel facilities
  • Transports guest's luggage to and from the room
  • Ensures vehicle's license number and type are logged for future reference
  • Assists with luggage storage and transportation
  • Directs traffic in the hotel driveway

Requirements

  • Thorough knowledge of the local area
  • Excellent customer service skills
  • Friendly and outgoing personality
  • Current driver's license
  • Previous experience in a five-star hotel is desired

What We Offer

  • Access to employee benefits, including complimentary shift meals and discounts on hotel services
  • Access to Hyatt accommodation worldwide
  • Internationally recognized learning and development programs
  • Employee assistance program and paid family leave benefits