Doorperson (Full-time)

Summary

At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

At Hyatt, there’s a home for every stage of your career. We have an exciting opportunity for a full-time Commissionaire to join our team.

Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

Benefits for working with Hyatt Include: 

• After 90 days of service, complimentary accommodation across Hyatt Hotels globally (T&Cs apply)
• Discounted accommodation for associates as well as friend and family
• Reward and recognition programs
• Learning and development opportunities
• Fully laundered uniform
• Discounted city parking
• The opportunity to join an international group with endless career opportunities

The Role:
As the Commissionaire, you will play key role in the operations of our Hotel. Supervising the porte-cochère, you will manage the flow of traffic into the driveway and work collaboratively with the Bell Attendants to load/unload guest luggage. With a warm and professional manner, you will provide exceptional guest service greeting and farewelling all guests and visitors. 

Responsibilities Include:

• Managing the porte-cochère, directing traffic and ensuring smooth and safe flow
• Maintaining the cleanliness of the porte-cochère and work environment
• Assist in the loading and unloading of guest luggage
• Arrange and call taxi’s for departing guests and visitors
• Coordinating and demonstrating knowledge of guest arrivals and departures including functions, group movements and VIPs
• Supporting the Bell & Concierge services
• Holding strong knowledge of the Hotel outlets and facilities
• Holding strong knowledge of the local area including attractions, entertainment venues and transportation

Our Ideal Candidate will possess:

• Experience in an elevated service environment
• Strong verbal communication skills
• Excellent grooming and personal presentation
• Unrestricted, valid Australian working rights
• Availability to work a rotating roster