Account Management Executive

2 weeks ago

Melbourne, Victoria, Australia beBeeLeadership Full time $122,469 - $187,324

Account Management Leader

Job Description:

We are seeking an experienced Account Management Leader to manage the delivery of outsourced services to a key Government client. As the primary point of contact, you will be responsible for ensuring timely and cost-effective service delivery.

Key Responsibilities:

  • Manage the delivery of contracted services to meet SLA, cost, governance, performance, quality, innovation, and value requirements.
  • Establish and maintain tight control of a skilled team of delivery resources to meet schedules or resolve technical or operational problems.
  • Develop and administer budgets, schedules, and performance standards to maintain and optimize the cost of delivery and service.
  • Monitor and report on financial health of the account and remedy any financial misses or anomalies.
  • Act as point of escalation for issues not resolvable by the service lines.
  • Participate in rigorous governance and compliance audits, business continuity planning, and testing.
  • Develop and deliver regular reports on performance to clients and senior executives.

Requirements:

  • Bachelor's degree and 8+ years of related professional experience, with 3+ years managing specific areas.
  • Essential qualifications in IT, Business Administration, or related disciplines.
  • Solid understanding of major Unisys service offerings and evolving technologies and industry trends.
  • Proven track record in effective communications, managing service delivery, and relationship management skills.
  • Australian Citizen with Baseline Clearance.

Benefits:

  • Flexibility to travel as required.
  • Opportunity to work with a dynamic team and contribute to continuous improvement programs.

About Us:

Our company is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other category protected by law.

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