Customer Service Specialist

1 week ago


Canberra, ACT, Australia Smiggle Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Smiggle's Canberra Civic store. As a Sales Assistant, you will play a key role in delivering an exceptional customer experience, maximizing sales, and supporting the store team with stock organization and visual merchandising.

Key Responsibilities

  • Maximize every sales opportunity to achieve individual and store sales targets
  • Provide a genuine and unique experience for all customers that aligns with the Smiggle brand
  • Cash handling and processing sales
  • Work effectively within a team environment
  • Assist with stock management and visual merchandising
  • Follow loss prevention processes to minimize stock loss
  • Attend store meetings and in-store training

What You'll Bring

  • Demonstrate confidence to approach, connect, and sell to customers
  • Value integrity and doing things the right way
  • Enjoy working in a high-energy, fast-paced environment
  • Be solutions-focused when faced with problems

What We Offer

  • 50% staff discount on Smiggle's amazing products
  • In-store coaching and comprehensive training plans
  • Opportunity to join our Future Leaders Program to develop and train future Store Managers
  • Internal career opportunities across 7 brands and over 1,000 retail outlets
  • The opportunity to join an international brand


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