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Sydney Based Hospitality Leader
2 months ago
AUTHENTICALLY YOU
At W Sydney, we celebrate individuality and authenticity. Our unique work culture sparks imagination, curiosity, and creativity, bringing the W experience to life for our guests.
The Chief Concierge will lead our Wheels Team, providing high-level local expertise and playing a key role in our 588-room hotel. Reporting to the Director of Rooms, this role offers an amazing opportunity to connect guests with all that Sydney has to offer.
Key Responsibilities:
- Manage and supervise all areas of Concierge and Wheels team, including Bonvoy, VIP guests, groups in house, training, and development of talent, and special events.
- Coordinate Wheels talent on the driveway, valet parking, luggage services, transportation, and rooming guests.
- Direct and work with the management team and hourly talent to execute all Concierge and Wheels operations, striving to continually improve guest and talent satisfaction.
A full New South Wales Drivers License is required.
About W Hotels:
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life, opening doors and minds. We are constantly inspired by new faces and experiences. A tuned-in, up-for-anything spirit is at our core, making us renowned for reinventing luxury around the globe.
