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Medical Secretary

2 months ago

Perth, Western Australia Icon Group Full time
About the Role:

We are seeking an experienced Medical Administrator to join our team at Icon Cancer Centre in Rockingham. As a key member of our administration team, you will be responsible for providing high-quality administrative support to our specialists and patients.

Key Responsibilities:
  • Welcoming patients, collecting and entering personal details, and completing admissions paperwork with health fund checks
  • Scheduling and organizing patient appointments, and preparing consult rooms and paperwork for each clinical session
  • Ensuring accurate collection of new patient information and communicating clearly with patients and their families
  • Answering telephone calls and responding to enquiries, and communicating fee schedules and processing patient invoicing and billing
  • Monitoring and assessing the administration care path of all patients, and overseeing wait room and responding to patient queries
  • Discharge procedures and paperwork, and supporting Icon's WHS Officers and committees
  • Ad-hoc administration and correspondence duties
About You:

We are looking for an experienced Medical Administrator with outstanding customer service skills and a proactive approach to their work. If you have a passion for delivering exceptional patient care and are looking for a challenging and rewarding role, we would love to hear from you.

Requirements:
  • Experience in a similar role in Day Oncology/Haematology or similar in-patient settings
  • Medical Specialist secretarial experience highly advantageous
  • Experience with Medicare, DVA, and Private Health Insurance
  • Excellent organizational and time management skills
  • Ability to communicate with clarity both verbally and written
  • Ability to use computer systems, including Word and Excel
  • Delivery of excellent client service to internal and external clients
  • Possessing basic knowledge of medical terminology
About Icon:

Icon Group is Australia's largest dedicated cancer care provider, with a growing reach into New Zealand, Asia, and the UK. We are committed to providing exceptional cancer care to communities across Australia and are proud to offer a range of benefits and opportunities to our employees.

Some of the benefits of working with Icon include:

  • Access to novated lease options via our partner RemServ
  • Lucrative company-wide Rewards Portal
  • Employee Assistance Program
  • Development Pathways
  • Online Courses
  • Access to paid parental leave and the ability to purchase annual leave