Medical Administrator
4 weeks ago
We are seeking an experienced Medical Administrator to join our team at Icon Cancer Centre. As a key member of our administration team, you will be responsible for delivering exceptional administrative services to our specialists, patients, and colleagues.
Key Responsibilities- Welcoming patients, collecting and entering personal details, and completing admissions paperwork with health fund checks.
- Scheduling and organizing patient appointments, and preparing consult rooms and paperwork for each clinical session.
- Ensuring accurate collection of new patient information and communicating clearly with patients and their families.
- Answering telephone calls and responding to enquiries, and communicating fee schedules and entering/process patient invoicing and billing.
- Monitoring and assessing the administration care path of all patients, and overseeing wait room and responding to patient queries.
- Discharge procedures and paperwork, and supporting Icon's WHS Officers and committees to effectively carry out their responsibilities.
- Ad-hoc administration/correspondence duties.
We are looking for an experienced Medical Administrator with outstanding customer service skills and a proactive approach to their work. If you have a passion for delivering exceptional administrative services and are enthusiastic about working in a supportive team environment, we would love to hear from you.
Skills and Experience- Experience in a similar role in Day Oncology/Haematology, or similar in-patient settings would be highly advantageous.
- Medical Specialist secretarial experience highly advantageous.
- Experience with Medicare, DVA, and Private Health Insurance.
- Excellent organisational and time management skills.
- Ability to communicate with clarity both verbally and written.
- Ability to use computer systems – competence required in Word and Excel.
- Delivery of excellent client service (to internal and/or external clients).
- Possessing basic knowledge of medical terminology.
Icon Group is Australia's largest dedicated cancer care provider with a growing reach into New Zealand, Asia, and the UK. We are committed to providing exceptional cancer care to communities across Australia and are passionate about delivering innovative solutions to improve patient outcomes.
We offer a range of benefits to our employees, including access to novated lease options, a lucrative company-wide Rewards Portal, and an Employee Assistance Program. We are committed to supporting the growth and development of our employees and offer opportunities for career advancement and professional development.
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