Administration Officer

3 weeks ago

Perth, Australia Icon Group Full time

**Administration**

**Perth**

**Full Time**

**Icon Cancer Centre Australia**

**Administration Officer / Medical Secretary - Icon Cancer Centre Midland WA**
- Fast Paced Medical Administration Role within a **Friendly and Supportive Team **of Medical Administrators and Health Professionals
- **Competitive Remuneration **+ Professional Development Avenues
- **Monday to Friday **Clinic (No Weekends) - Midland, Perth
- **Permanent, Full-Time**

If you have secretarial experience with a medical/surgical specialist, or come from a health administration background, we’d love to hear from you
- What do our people say about working at Icon?_

““It’s such a scary journey navigating cancer care. But we are here to help, answer their questions and hopefully make them feel safe and supported. I like to play a small part in each patient's journey, and so we, as a team, strive to be exceptional. I just feel so content where I am right now. I know this is where I’m meant to be for my team, doctors and our patients because I can make a difference here.”
**Courtney Bridge, Administration Manager, Icon Cancer Centre.***

**About the Role**:
***
We have new opportunity for an Administration Officer to join the practice management team at the Icon Cancer Centre Midland. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services within our specialist consulting clinic, providing exceptional customer service to all patients, their carers', other external clients as well as your colleagues. We’re looking for applicants interested in joining us full-time.

**Key Responsibilities**:

- Appointment scheduling/management
- Patient billing, including Eclipse, DVA, health fund and Medicare transmissions.
- Managing high volume incoming and outgoing digital mail
- Assisting in the preparation and smoothing running of consultation sessions
- Assisting with phone enquiries
- Diary management/scheduling
- General administration duties
- Continually maintenance of patient confidentiality and privacy.
- Accurate data entry in Gentu medical software.
- Prepare surgical quotations.
- Surgical bookings
- Reconcile and close end of day banking.
- Liaising with a wide range of stakeholders across healthcare settings including public and private health facilities and associated professional groups.

**Skills & Experience**:
***
- Essential:_
- Exceptional patient centred customer service
- Exceptional interpersonal skills with an ability to deal with a wide range of people including patients and their significant others and healthcare professional groups with kindness and compassion.
- Exemplary typing skills and a demonstrated understanding of medical terminology
- Immaculately presented as you are the 'first impression' of our practice.
- Strong attention to detail and accuracy is critical.
- Able to be flexible in covering working hours of the clinics operating from 730am to 530pm
- Exceptional time and task management abilities and the ability to work unsupervised.
- Desirable:_
- Experience with Gentu software
- Experience working in private practice
- A good understanding of Medicare, Health Funds and medical terminology
- Experience in surgical services highly advantageous

**Who are we?**

Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

**Here’s why our people choose us**

**Purpose, at Pace**:We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

**Connection, at Heart**:Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

**Opportunity, at Hand**:We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**A few of our benefits**
- Company-wide rewards, recognition and benefits portal
- Structured professional development program
- Access to novated lease options via our partner RemServ
- Access to clinical and non-clinical education programs
- Employee Assistance Program

**Excited to join us?**

At Icon, build relationships that matter.
**At Icon, You Can**.

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