Housing Support Specialist

2 days ago


Sydney, New South Wales, Australia beBeeCustomer Full time $39,600 - $67,680

Temporary Service Advisor

We are seeking a Temporary Service Advisor to manage client relationships and resolve issues in a housing and tenancy setting.

The Role:

  • Provide expert advice and support on housing options and assess client needs
  • Work within relevant legislation, policies and procedures to ensure quality service delivery
  • Manage client information with confidentiality, accuracy and integrity
  • Collaborate with internal specialists and external service providers to make referrals where additional support is required
  • Monitor property condition and facilitate maintenance and minor modifications
  • Resolve conflicts and expectations of clients and their advocates in a human services environment

About You:

  • Excellent communication skills with ability to handle sensitive issues and confidential information
  • Strong decision making and problem solving skills with ability to plan and prioritise workloads
  • Excellent customer service skills with ability to provide high quality support to clients

Requirements:

  • Driver Licence for safe travel to clients' locations
  • Double vaccination against COVID-19 for a healthy and safe working environment

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