
Claims Strategist
2 weeks ago
At a leading organization, we're dedicated to helping individuals achieve successful return-to-work journeys through ongoing support.
The OpportunityWe're seeking an experienced Claims Manager to join our offices across multiple regions.
This is an impactful role where your expertise matters. As a senior team member, you'll provide coaching and handle escalations, collaborating with medical professionals, employers, brokers, rehab providers, and other stakeholders to create effective Return to Work strategies.
Your Responsibilities- Proactively manage a portfolio of workers compensation claims to achieve the optimum outcome of early and sustainable return to work with reasonable claim costs.
- Assess aspects of liability and recovery relevant to legislation or policies while undertaking ongoing reviews in relation to entitlements and payments.
- Respond to escalations and provide coaching and mentoring to other members of the team.
- You have at least 3 years of experience managing claims within the New Zealand Accident Compensation Scheme.
- You possess an empathetic, resilient, and motivational approach to provide customer-centric support.
- You are a driven professional with highly developed written and verbal communication skills.
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