Claims Strategist

2 weeks ago


Melbourne, Victoria, Australia beBeeClaims Full time $89,709 - $110,946

At a leading organization, we're dedicated to helping individuals achieve successful return-to-work journeys through ongoing support.

The Opportunity

We're seeking an experienced Claims Manager to join our offices across multiple regions.

This is an impactful role where your expertise matters. As a senior team member, you'll provide coaching and handle escalations, collaborating with medical professionals, employers, brokers, rehab providers, and other stakeholders to create effective Return to Work strategies.

Your Responsibilities
  • Proactively manage a portfolio of workers compensation claims to achieve the optimum outcome of early and sustainable return to work with reasonable claim costs.
  • Assess aspects of liability and recovery relevant to legislation or policies while undertaking ongoing reviews in relation to entitlements and payments.
  • Respond to escalations and provide coaching and mentoring to other members of the team.
About You
  • You have at least 3 years of experience managing claims within the New Zealand Accident Compensation Scheme.
  • You possess an empathetic, resilient, and motivational approach to provide customer-centric support.
  • You are a driven professional with highly developed written and verbal communication skills.

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