Senior Claims Strategist

1 week ago


Melbourne, Victoria, Australia beBeeExpert Full time $120,000 - $160,000
Claims Management Expert

As a Claims Management Expert, you will be responsible for managing high-value and complex Specialty claims. This includes professional indemnity, injury, and property liability claims. You will provide strategic advice on policy interpretation, litigation, and claim resolution.

Key responsibilities include:

  • End-to-end claim management across class actions, cluster claims, and high-value exposures.
  • Strategic advice on policy interpretation, litigation, and claim resolution.
  • Collaboration with internal legal teams, panel firms, and counsel to manage legal complexities.
  • Mediation, settlement conference, and court proceeding attendance as required.
  • Technical oversight and mentoring within the Specialty claims team.
  • Governance frameworks and reporting for emerging risks and financial impacts development.
  • Claims strategies alignment with internal stakeholders promotion.
  • Process improvements and cost reduction initiatives contribution.

Requirements for this role include:

  • Tertiary qualifications in law, business, or insurance (mandatory).
  • Industry qualifications such as Diploma in Financial Services (mandatory).
  • 5–10 years' experience managing complex liability or professional indemnity claims.
  • Litigation experience, including briefing panel firms or direct involvement (mandatory).
  • Strong analytical, negotiation, and decision-making skills.
  • Excellent communication and stakeholder engagement capabilities.
  • Experience mentoring and developing team members.
  • Sound knowledge of relevant legislation and claims systems.

This is an exciting opportunity to work in a dynamic environment and make a real impact on our organization.



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