Indigenous Banking Advisor
1 month ago
We are seeking highly motivated and customer-focused professionals to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL team member, you will work closely with Indigenous customers and communities to provide tailored banking solutions and ensure access to the Bank's wide range of products and services. Your role will involve delivering outstanding customer service, identifying issues and service gaps, and collaborating with internal stakeholders across the Bank.
Your responsibilities will include:
- Building and maintaining positive relationships with Indigenous customers and communities.
- Ensuring mob have access to the Bank's wide range of products and services.
- Delivering outstanding customer service, answering questions about banking, and promoting self-service options.
- Identifying issues and service gaps, and working with stakeholders to address these.
To be successful in this role, you will have:
- Highly developed written and verbal communication skills.
- Demonstrated customer and community engagement skills.
- Ability to work in collaboration with communities, stakeholders, and other government and non-government agencies.
- Strong customer service experience with excellent attention to detail.
This is an exciting opportunity for individuals passionate about building positive relationships with Indigenous customers and communities. If you are committed to assisting Aboriginal and Torres Strait Islander groups, communities, and individuals, we encourage you to apply.
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Indigenous Banking Advocate
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Perth, Western Australia Commonwealth Bank Full timeRole OverviewWe are seeking a dedicated and passionate individual to join our team as an Indigenous Banking Specialist.About the RoleThis role is part of our Indigenous Customer Assistance Line (ICAL), which aims to provide a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA & far North SA. As an ICAL team member, you will be...
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Indigenous Banking Professional
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Indigenous Banking Professional
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Indigenous Banking Relationship Builder
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Indigenous Banking Community Liaison
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Indigenous Banking Career Opportunity
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