Indigenous Banking Community Liaison
2 days ago
We are seeking a highly motivated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Community Liaison.
About the TeamThe ICAL team is dedicated to providing a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA & far North SA. Our team's mission is to ensure that mob have access to the Bank's wide range of products and services, promoting financial security and advancement for our people.
Your Responsibilities- Culturally Sensitive Service Delivery: You will build and maintain positive relationships with Indigenous customers and communities, ensuring they have access to inclusive self-service banking options.
- Community Engagement: You will work closely with stakeholders, including Community and Government Services, to support the bigger picture of assisting Indigenous customers with their everyday banking.
- Communication and Information: You will ensure that communication and information provided to Aboriginal and Torres Strait Islander Peoples/communities is culturally appropriate and effective.
- Rapport Building: You will quickly establish rapport with customers, taking their inquiries from start to finish, and resolving issues efficiently.
To be successful in this role, you will have:
- Strong Communication Skills: Highly developed written and verbal communication skills, with the ability to adapt to different community contexts.
- Customer Engagement Experience: Demonstrated customer and community engagement skills, with experience working in collaboration with diverse stakeholders.
- Attention to Detail: Strong customer service experience with excellent attention to detail, ensuring accuracy and timeliness in all interactions.
The estimated salary for this role is $80,000 - $110,000 per annum, depending on your level of experience and qualifications.
-
Indigenous Banking Liaison
4 weeks ago
Perth, Western Australia Commonwealth Bank Full timeWe are seeking a dedicated professional to join our team as an Indigenous Banking Specialist. This role is ideal for someone with a passion for building positive relationships with our Indigenous customers.The successful candidate will be responsible for delivering outstanding customer service, ensuring that our Indigenous customers have access to our wide...
-
Indigenous Community Liaison
1 month ago
Perth, Western Australia Civeo Full timePosition OverviewCiveo Australia is seeking a highly skilled and experienced Indigenous Business Partner to join our team. As a key member of our organization, you will be responsible for cultivating positive relationships within local and regional Indigenous communities, providing support to our partners in delivering contractual obligations and business...
-
Perth, Western Australia Commonwealth Bank Full timeAbout the RoleWe are seeking an enthusiastic and determined individual to join our Indigenous Customer Assistance Line (ICAL) team as a Indigenous Community Outreach Banking Consultant.This role will see you build and maintain positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products and...
-
Indigenous Banking Advocate
2 weeks ago
Perth, Western Australia Commonwealth Bank Full timeRole OverviewWe are seeking a dedicated and passionate individual to join our team as an Indigenous Banking Specialist.About the RoleThis role is part of our Indigenous Customer Assistance Line (ICAL), which aims to provide a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA & far North SA. As an ICAL team member, you will be...
-
Indigenous Banking Professional
2 weeks ago
Perth, Western Australia Commonwealth Bank Full timeIndigenous Banking Specialist Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Indigenous Banking Specialist. This role offers a unique opportunity to make a positive impact on the lives of Indigenous Australians.The successful candidate will be responsible for building and maintaining strong relationships...
-
Indigenous Banking Consultant
3 weeks ago
Perth, Western Australia Commonwealth Bank Full timeAbout the ICAL TeamWe're a dedicated team developed to provide a relevant banking service for our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.Our team operates the first of its type for banking in Australia, the Indigenous Customer Assistance Line (ICAL). Our goal is to assist Indigenous customers with managing...
-
Indigenous Banking Professional
1 month ago
Perth, Western Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA, and far North SA.In this role, you will build and maintain positive relationships with Indigenous customers and communities, ensuring...
-
Indigenous Banking Advisor
2 weeks ago
Perth, Western Australia Commonwealth Bank Full timeWe are seeking highly motivated and customer-focused professionals to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL team member, you will work closely with Indigenous customers and communities to provide tailored banking solutions and ensure access to the Bank's wide range of products and services. Your role will involve delivering...
-
Indigenous Banking Professional
2 weeks ago
Perth, Western Australia Commonwealth Bank Full timeAbout the RoleThis position is ideal for a highly motivated and customer-focused individual who is passionate about delivering exceptional service to Indigenous customers.As an Indigenous Banking Specialist, you will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the...
-
Indigenous Banking Professional
2 weeks ago
Perth, Western Australia Commonwealth Bank Full timeWe are seeking an enthusiastic and determined individual to join our Indigenous Customer Assistance Line (ICAL) team as a full-time Indigenous Banking Specialist.The ideal candidate will be passionate about building positive relationships with our Indigenous customers, understanding Australian Indigenous communities, cultures, and the issues affecting...
-
Indigenous Banking Expert
6 days ago
Perth, Western Australia Commonwealth Bank Full timeOverviewWe are seeking a dedicated and customer-focused professional to join our team as an Indigenous Banking Specialist. This role is ideal for individuals passionate about delivering exceptional customer service and making a positive impact on the lives of Indigenous Australians.This is a unique opportunity to work with a dynamic team that provides...
-
Indigenous Banking Professional
2 weeks ago
Perth, Western Australia Commonwealth Bank Full timeWe're seeking a highly skilled and passionate individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. As a key member of this innovative team, you'll play a vital role in providing exceptional customer service to remote Indigenous customers in Far North QLD, NT, WA, and far North SA.This is a unique...
-
Indigenous Banking Relationship Builder
4 days ago
Perth, Western Australia Commonwealth Bank Full timeWe're looking for a dedicated individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Relationship Builder.The ICAL team provides a unique banking service for remote Indigenous customers in Australia, and we need someone who can build strong relationships with these communities and help them access our products and...
-
Indigenous Banking Relationship Manager
3 weeks ago
Perth, Western Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a customer-focused and community-driven individual to join our team as an Indigenous Banking Relationship Manager.This is a full-time opportunity that offers a hybrid work arrangement, allowing you to balance work from home and in-office hours. The role requires residence within an hour's commute of our Broome Branch.Job...
-
Indigenous Banking Support Professional
2 days ago
Perth, Western Australia Commonwealth Bank Full timeJob DescriptionWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Support Professional.This role is based in Broome, WA, and involves providing exceptional customer service to remote Indigenous customers across Far North QLD, NT, WA, and far North SA.You will be...
-
Perth, Western Australia Central Queensland Indigenous Development Full timeLead Financial StrategistCentral Queensland Indigenous Development Ltd (CQID) is seeking a highly skilled Financial Manager to drive the company's financial strategies and contribute to its mission of supporting Aboriginal and Torres Strait Islander communities.About the RoleThis full-time position, based in Central Queensland, QLD, reports to the General...
-
Indigenous Banking Career Opportunity
4 days ago
Perth, Western Australia Commonwealth Bank Full timeWe are seeking a customer-focused and community-driven professional to join our Indigenous Customer Assistance Line (ICAL) team.This hybrid role offers a unique opportunity to work from home or a local branch/office, with flexible shifts within our operating hours of 9am - 8pm, Monday - Friday and 8am - 2pm on Saturday (AEST). We also operate during Public...
-
Strategic Indigenous Liaison Specialist
2 weeks ago
Perth, Western Australia DT Infrastructure Pty Ltd Full timeAbout DT Infrastructure Pty Ltd">We are a trusted provider of engineering and construction solutions that unlock opportunities for our clients, communities, and people. Our focus on Defence, transport, and infrastructure projects allows us to offer local expertise in complex projects combined with the global perspective of our multinational parent company,...
-
Indigenous Partnerships Specialist
4 weeks ago
Perth, Western Australia Civeo Full timeAbout the Role:This opportunity plays a pivotal part in fostering positive relationships within local and regional Indigenous communities. The successful candidate will be responsible for providing support to Civeo's partners in delivering contractual obligations and business opportunities, while also promoting cultural awareness and diversity within the...
-
Indigenous Partnerships Specialist
2 weeks ago
Perth, Western Australia Civeo Full timeAbout Us:Civeo Australia provides workforce accommodation services globally, with over 40 years of experience. We support individuals who live and work away from home.We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in.By actively engaging with Traditional Owners and First Nations Businesses,...