Indigenous Banking Professional
21 hours ago
This position is ideal for a highly motivated and customer-focused individual who is passionate about delivering exceptional service to Indigenous customers.
As an Indigenous Banking Specialist, you will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products and services.
Key Responsibilities- You will be on the phone with customers, providing outstanding customer service, answering questions about their banking, promoting self-service options, and identifying issues and service gaps.
- When not supporting customers directly, you will work with various stakeholders, including Community and Government Services, to support the broader goal of assisting Indigenous customers with their everyday banking.
To be successful in this role, you will need:
- Highly developed written and verbal communication skills.
- Demonstrated customer and community engagement skills.
- Ability to work collaboratively with communities, stakeholders, and other government and non-government agencies.
- Strong customer service experience with excellent attention to detail.
The salary for this position is estimated to be around $65,000 - $80,000 per annum, depending on location and experience.
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Indigenous Banking Professional
1 month ago
Perth, Western Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Professional.The successful candidate will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products...
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Indigenous Banking Professional
5 days ago
Perth, Western Australia Commonwealth Bank Full timeWe are seeking an enthusiastic and determined individual to join our Indigenous Customer Assistance Line (ICAL) team as a full-time Indigenous Banking Specialist.The ideal candidate will be passionate about building positive relationships with our Indigenous customers, understanding Australian Indigenous communities, cultures, and the issues affecting...
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Indigenous Banking Professional
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Indigenous Banking Professional
4 weeks ago
Perth, Western Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA, and far North SA.In this role, you will build and maintain positive relationships with Indigenous customers and communities, ensuring...
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Indigenous Banking Professional
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Indigenous Banking Professional
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