Indigenous Banking Professional

21 hours ago


Perth, Western Australia Commonwealth Bank Full time
About the Role

This position is ideal for a highly motivated and customer-focused individual who is passionate about delivering exceptional service to Indigenous customers.

As an Indigenous Banking Specialist, you will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products and services.

Key Responsibilities
  • You will be on the phone with customers, providing outstanding customer service, answering questions about their banking, promoting self-service options, and identifying issues and service gaps.
  • When not supporting customers directly, you will work with various stakeholders, including Community and Government Services, to support the broader goal of assisting Indigenous customers with their everyday banking.
Requirements

To be successful in this role, you will need:

  • Highly developed written and verbal communication skills.
  • Demonstrated customer and community engagement skills.
  • Ability to work collaboratively with communities, stakeholders, and other government and non-government agencies.
  • Strong customer service experience with excellent attention to detail.

The salary for this position is estimated to be around $65,000 - $80,000 per annum, depending on location and experience.



  • Perth, Western Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Professional.The successful candidate will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products...


  • Perth, Western Australia Commonwealth Bank Full time

    We are seeking an enthusiastic and determined individual to join our Indigenous Customer Assistance Line (ICAL) team as a full-time Indigenous Banking Specialist.The ideal candidate will be passionate about building positive relationships with our Indigenous customers, understanding Australian Indigenous communities, cultures, and the issues affecting...


  • Perth, Western Australia Commonwealth Bank Full time

    Indigenous Banking Specialist Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Indigenous Banking Specialist. This role offers a unique opportunity to make a positive impact on the lives of Indigenous Australians.The successful candidate will be responsible for building and maintaining strong relationships...


  • Perth, Western Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA, and far North SA.In this role, you will build and maintain positive relationships with Indigenous customers and communities, ensuring...


  • Perth, Western Australia Commonwealth Bank Full time

    We're seeking a highly skilled and passionate individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. As a key member of this innovative team, you'll play a vital role in providing exceptional customer service to remote Indigenous customers in Far North QLD, NT, WA, and far North SA.This is a unique...


  • Perth, Western Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as a Banking Specialist.The ICAL team operates between the hours of 9am - 8pm, Monday - Friday and 8am - 2pm on Saturday (AEST). Your shifts can be any time within those hours. We are open during Public Holidays and will have our team work...


  • Perth, Western Australia Commonwealth Bank Full time

    Role OverviewWe are seeking a dedicated and passionate individual to join our team as an Indigenous Banking Specialist.About the RoleThis role is part of our Indigenous Customer Assistance Line (ICAL), which aims to provide a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA & far North SA. As an ICAL team member, you will be...


  • Perth, Western Australia Commonwealth Bank Full time

    We are seeking a dedicated professional to join our team as an Indigenous Banking Specialist. This role is ideal for someone with a passion for building positive relationships with our Indigenous customers.The successful candidate will be responsible for delivering outstanding customer service, ensuring that our Indigenous customers have access to our wide...


  • Perth, Western Australia Commonwealth Bank Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a fantastic opportunity to make a real difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...


  • Perth, Western Australia Commonwealth Bank Full time

    We are seeking highly motivated and customer-focused professionals to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL team member, you will work closely with Indigenous customers and communities to provide tailored banking solutions and ensure access to the Bank's wide range of products and services. Your role will involve delivering...


  • Perth, Western Australia Commonwealth Bank Full time

    About the ICAL TeamWe're a dedicated team developed to provide a relevant banking service for our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.Our team operates the first of its type for banking in Australia, the Indigenous Customer Assistance Line (ICAL). Our goal is to assist Indigenous customers with managing...


  • Perth, Western Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL team member, you will play a critical role in providing exceptional customer service to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.Your primary responsibility will be to build...


  • Perth, Western Australia Commonwealth Bank Full time

    About the RoleWe are seeking a customer-focused and community-driven individual to join our team as an Indigenous Banking Relationship Manager.This is a full-time opportunity that offers a hybrid work arrangement, allowing you to balance work from home and in-office hours. The role requires residence within an hour's commute of our Broome Branch.Job...


  • Perth, Western Australia Central Queensland Indigenous Development Full time

    Lead Financial StrategistCentral Queensland Indigenous Development Ltd (CQID) is seeking a highly skilled Financial Manager to drive the company's financial strategies and contribute to its mission of supporting Aboriginal and Torres Strait Islander communities.About the RoleThis full-time position, based in Central Queensland, QLD, reports to the General...


  • Perth, Western Australia Commonwealth Bank of Australia Full time

    OverviewWe are seeking a Customer Banking Specialist to join our team in the Albany Branch. This role will involve delivering exceptional customer service and supporting customers with their banking needs.Salary and BenefitsThe estimated salary for this position is $60,000 - $80,000 per annum, depending on experience. Our bank offers a range of benefits,...


  • Perth, Western Australia Programmed Full time

    **Indigenous Business Development Opportunities**At Programmed, we are committed to creating a safe and inclusive environment that values and respects diverse styles, backgrounds, experiences, and perspectives. As part of our ongoing commitment to Indigenous Australians, we are seeking an Indigenous Business Development Professional to join our team.This...


  • Perth, Western Australia Monadelphous Full time

    We are seeking an experienced Indigenous Engagement Professional to join our team in Victoria Park, WA. The successful candidate will be responsible for delivering key Pathways and Engagement initiatives aligned to Monadelphous' values and those of the communities in which we operate.Key ResponsibilitiesCoach and mentor First Nations employees participating...

  • Banking Professional

    2 weeks ago


    Perth, Western Australia Bendigo and Adelaide Bank Full time

    About UsWe're Bendigo Bank, a community-focused bank that believes in empowering our customers and the wider community. Our mission is to deliver exceptional customer experiences and provide innovative financial solutions that meet the evolving needs of our customers.As a Customer Relationship Officer at Bendigo Bank, you will play a critical role in...


  • Perth, Western Australia Sodexo Full time

    Indigenous Affairs Manager**Role Overview**We are seeking an experienced Indigenous Affairs Manager to lead our reconciliation efforts and build strong relationships with Traditional Owners and Indigenous communities. This role will be instrumental in developing and implementing our Reconciliation Action Plan (RAP) and fostering a culture of inclusivity and...


  • Perth, Western Australia TR3 Recruitment Full time

    **About TR3 Recruitment**: We are a boutique recruitment firm specializing in tailored services for our clients.We have an exciting opportunity for a skilled customer service professional to join one of Australia's largest banks in Warwick, Western Australia.As a Customer Service Officer, you will play a key role in delivering exceptional customer...