Digital Transformation Consultant

3 weeks ago


Milton, Queensland, Australia Pronto Software Full time

About the Position

About Our Pronto Woven Consultant Opportunity

As a key member of our Woven team, you will work closely with corporate clients to deliver digital projects that drive business growth and transformation. Reporting to the Woven Production Team Lead, you will provide expert consulting services for the implementation and delivery of digital solutions within our product and solution suite.

Pronto Woven is a leading digital consultancy division of Pronto Software, a renowned Australian developer of ERP and analytics software. Our innovative solutions empower organisations to transform customer and employee engagement across digital channels, extending the capabilities of Pronto Xi ERP and driving strategic change.

Key Responsibilities

  • Collaborate with clients to understand their business processes and identify opportunities for digital transformation.
  • Design and implement digital strategies that align with clients' business goals and enhance their operational efficiency.
  • Lead and manage projects from inception to completion, ensuring timely delivery and successful outcomes.
  • Provide expert advice on best practices for implementation, integration, and optimisation.
  • Conduct thorough analysis and provide recommendations to improve clients' use of technology and data.
  • Manage time, billings, and clients to maximise revenue opportunities, provide service excellence, and complete tasks undertaken.
  • Liaise with other Pronto departments.
  • Provide feedback to the Team Lead, Project Manager, Account Manager, and other stakeholders.
  • Contribute to ongoing team process and product improvement initiatives.
  • Deliver and facilitate workshops with stakeholders.
  • Demonstrate and train clients' staff on new solutions and processes to ensure seamless adoption.
  • Stay up-to-date with the latest trends and advancements in digital transformation and ERP systems, and contribute to our internal knowledge base.


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