Team Leader

3 weeks ago

Milton, Australia The Benevolent Society Full time

**Full time position based in either Caboolture, Milton or Loganholme**:

- ** $114k - $126k inclusive of Super + Salary Packaging** (salary range dependent on qualifications and experience)**:

- ** Flexible Friendly organisation, hybrid work options available and an optional monthly accrued day off**

**Our Organisation**

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

**About the role**

Funded by the National Disability Insurance Agency (NDIA) and delivered in line with evidence-based best practice, the **Early Childhood Approach (ECA)** is designed to provide a range of flexible and responsive supports for children under 9 years with developmental delay or disability. ECA focuses on family-centred practices and supports greater inclusion for children by building on family strengths and growing the capacity of mainstream and community services to support children with developmental delay or disability.

You will lead a dedicated team of Service Support Coordinators responsible for the intake function and the first point of contact for families and referrers. Through clear and focused leadership, professional supervision and practice guidance, you will support your team to provide intake services across Caboolture/Strathpine, Brisbane and Logan/Redlands regions.

**Duties**
- Embark on an exhilarating journey as you support a dynamic team of Service Support Coordinators, spearheading crucial administrative tasks at the forefront of our ECA program.
- Lead transformative change initiatives Dive into a thrilling, fast-paced role where your self-driven approach will be your greatest asset.
- Take the reins in monitoring and reporting on your team's performance, ensuring our families' needs are met and our service deliverables exceed expectations.
- Unleash your analytical prowess as you delve into data interpretation, uncovering valuable insights to drive continuous service enhancements.
- Showcase your mastery of IT systems, including Microsoft Office, as you navigate the digital landscape with confidence and finesse.

**Our Benefits**

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

- ** Salary Benefits** -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
- ** Motor Vehicle Packaging Options** - to suit your lifestyle.
- ** Work/Life Balance** - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- ** Recognition and Reward -** Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
- ** Wellness -** Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional
- ** Professional development -** We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
- ** Our Reconciliation Commitment -** **First Nations employees have access to cultural and ceremonial leave, as well as the options to be a voice on our **First Nations Staff Reference Group** & RAP working group and have the opportunity for cultural and professional development that supports career pathways.

**Skills and Requirements**
- A relevant degree qualification in an area relating to service delivery
- Demonstrated experience leading a team to provide a high level of customer service
- People leadership experience with the ability to build and develop an engaged, high performing team
- Comprehensive management skills including troubleshooting, managing multiple deadlines and conflict resolution
- Collaborative approach with the ability to successfully influence and engage a range of internal and external stakeholders
- If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace._

**Please submit your cu

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