General Manager

5 days ago

Milton, Australia Lutheran Services Full time

Are you ready to lead the charge in revolutionising home care services?

As the General Manager, you’ll be at the forefront of operational excellence, driving innovation and organisational transformation. Building on our reputation as a trusted provider of residential living and aged care services, we are now ready to drive the growth of our home care services through strong operational and people practices across our portfolio in southern Queensland.

**W**hy choose us**

Impact: Make a difference in the lives of clients and their families.

Growth: Join a dynamic team with room for professional development.

Innovation: Be part of a forward-thinking organisation committed to excellence.

Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people, at more than 20 locations throughout Queensland.

***

**About the role**

Reporting directly to the Executive Lead - Aged Care, the General Manager - Home Care, will drive the development and implementation of operational excellence in this business stream. The current focus of this role is very much to lead home care service evolution through optimal service design, and by effecting the organisational change required.

While providing day to day direction and leadership to the Home Care Regional Managers, you will identify, improve and/or optimise facets of the operations. Operational oversight will run alongside implementing key practices, programs, and digital systems that enable managers to deliver on providing high quality and responsive services that meet client needs.

The role will leverage both internal expertise across areas such as marketing, governance, finance, and people and culture, as well as a strong network of industry and external stakeholders. In this position you will provide the direction that enables us to offer compliant, quality, and scalable home care services that grow and thrive.

**About you**

You will have demonstrated experience in leading the delivery of strategic objectives, in the health or service orientated industry. You will have proven success in leading people through cultural, process and digital change to support successful and sustainable services. Committed to collaborative partnerships, you are skilled at building and drawing on mutually beneficial stakeholder relationships at all levels. I

For a copy of the position description please click here.

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