
Vehicular Operations Manager
3 days ago
The Customer Success Specialist plays a pivotal role in maintaining strong customer relationships post-purchase.
This position oversees daily hub operations related to customer management, ensuring operational efficiency and customer satisfaction.
The specialist handles customer interactions, manages the fleet of vehicles, and coordinates maintenance and scheduling.
They work closely with product experts and other team members to ensure a seamless customer journey.
Main Responsibilities:
- Manage core business-as-usual functions within the hub
- Ensure customer interactions are handled with care and professionalism
- Monitor and manage the fleet of vehicles
- Serve as the primary point of contact for existing customers
To Succeed in This Role You Will Need:
- Excellent problem-solving abilities with a customer-centric approach
- A proven track record in customer service
- Strong organisational and communication skills
- A calm demeanor in stressful situations
About Our Company
We value diversity and inclusion and offer a dynamic work environment with opportunities for growth and development. We're transforming the way people own and operate a vehicle by providing straightforward access to ownership and leading the transition to green mobility through electric vehicles.
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