Executive Operations Leader

3 days ago


Sydney, New South Wales, Australia Scape Australia Full time

About Scape Australia

Scape Australia is a leading provider of student accommodation in Australia, offering a unique and amazing experience for students.

As a growing business, we are committed to making a difference for our student residents, stakeholders, and the community.

We strive to create an inclusive environment that respects and values diversity, and we welcome candidates from all backgrounds.

The Role

We are seeking an Executive Operations Leader to join our team at Scape CBD location.

In this role, you will provide essential leadership support to our Customer Experience Team Members, ensuring the well-being and safety of our residents, team members, and the building.

You will be the go-to point for escalation, providing support to residents and key stakeholders.

Key Responsibilities

  • Leadership: Provide leadership support to our Customer Experience Team Members.
  • Communication: Communicate effectively with a diverse range of people and demonstrate cultural sensitivity.
  • Team Leadership: Lead and inspire team members with different personalities.
  • Multitasking: Prioritize tasks and report to management.
  • Problem-solving: Make measured decisions under pressure.

Requirements

To be successful in this role, you will need:

  • A minimum of 3 years' experience in a supervisory role within property management or a customer service-related environment.
  • Leadership skills and experience in managing teams.
  • Excellent communication and interpersonal skills.
  • A positive attitude and willingness to learn.

Benefits

We offer a competitive salary and benefits package, including:

  • A day off to celebrate your birthday.
  • A recharge day (known affectionately as a Bueller Day).
  • 'Escapes' – stay at any of our buildings in any state for up to 5 nights free of charge.
  • Referral bonuses.
  • EAP, Sonder & Duress support.

Salary Estimate

The estimated salary for this role is between $85,000 and $110,000 per annum, depending on experience.

Contact Information

Please submit your application, including your CV and a one-page cover letter, to us through our online portal.



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