Injury Management Specialist

1 day ago


Melbourne, Victoria, Australia beBeeCompliance Full time
Job Title:

A leading organization is seeking an experienced Workers Compensation Manager to coordinate and manage Workcover claims, ensuring injured employees receive timely support and accurate entitlements.

About the Role:
  • Deliver efficient and effective injury management and return-to-work processes
  • Develop return-to-work procedures, including suitable duties lists, toolkits, and guides
  • Provide early intervention strategies to support timely return to work
  • Manage complex and escalated claims, including arranging independent medical assessments
  • Liaise with insurers, regulators, healthcare providers, and internal stakeholders
  • Provide advice and coaching to managers on return-to-work obligations and best practices
  • Partner with internal departments to ensure accurate injury-related wage payments
  • Collaborate with external providers to ensure appropriate return-to-work planning
  • Ensure compliance with relevant legislation and internal policies
  • Conduct audits on return-to-work processes and recommend improvements
  • Keep up to date with legislation and recommend policy/procedural changes
  • Maintain and report on injury and compensation claims via management systems
  • Monitor and manage financial impact of claims, including wage step-downs and claim costs
  • Develop strategies to reduce claim costs and insurance premium impact
  • Participate in workers' compensation reviews and provide regular reports to management
Requirements:
  • Demonstrated knowledge and experience in HSE, Injury Management, and Return-to-Work case management
  • Experience in Return-to-Work procedures as legislated by the Authority Workers Compensation System
  • Well-developed interpersonal communication skills, including ability to collaborate and work with managers to bring about change
  • Excellent verbal and written communication skills, including well-developed report writing and negotiation skills
  • High level proficiency in a range of computer-based applications, including Microsoft Office programs
  • Proven ability to coach, develop, and share knowledge with others
  • Self-starter with initiative, working as part of a dynamic team, and a commitment to working respectfully with individuals
  • Ability to manage competing priorities in a fast-paced environment
  • Ability to comply with Company policies, procedures, and legislative requirements
Why this Role is Important:

This role plays a critical part in our organization's commitment to providing a safe and supportive work environment for all employees. As a Workers Compensation Manager, you will be responsible for ensuring that injured employees receive timely and accurate support, which is essential for their recovery and return to work.

Benefits:

This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development. You will also have the opportunity to make a meaningful contribution to our organization's mission and values.

What We Offer:

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. You will have access to comprehensive training and support, as well as a competitive salary and benefits package.



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