Client Service Coordinator

3 days ago

Gold Coast, Queensland, Australia beBeeAdministrative Full time $27,000 - $40,000

About the Role:

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As a Front Desk Receptionist, you will be the first point of contact for clients and staff, ensuring a seamless and professional experience.

Main Responsibilities:

  • Perform general reception duties
  • Answer calls, transfer to relevant personnel, and take messages
  • Maintain accurate records
  • Process transactions and payments
  • Support report preparation
  • Address client inquiries professionally
  • Perform administrative tasks

Requirements:

  • Excellent communication skills
  • Prior healthcare experience an asset
  • Proficient computer skills (Apple users welcome)
  • Multitasking and direction-following abilities
  • Proactive approach with adaptability in high-pressure environments
  • Strong organizational skills
  • Presentation and professionalism essential

A Day in the Life:

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The Front Desk Receptionist plays a vital role in maintaining a smooth and efficient work environment. Key responsibilities include greeting clients, answering calls, managing records, processing transactions, and performing administrative tasks. This position requires strong communication skills, multitasking ability, and a proactive approach to handle high-pressure situations. A background in healthcare is an asset, but not necessary. Proficiency in Apple devices is also preferred.

Benefits:

  • Opportunity to work in a dynamic mental health organization
  • Chance to develop skills and expertise in administration
  • Collaborative work environment
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