
Client Services Coordinator
3 weeks ago
At Dovida Gold Coast and Northern Rivers we thrive on creating a positive experience for our clients and employees. Join us and foster a supportive team culture, as we shape a better future for care.
About this opportunity
Are you highly organized, people-focused, and ready to make a real impact? We're looking for a dedicated Client Services Coordinator to join our team in Ashmore Gold Coast where you will coordinate daily care schedules for clients and caregivers across the Gold Coast and Northern Rivers region.
In this fast-paced and rewarding role, you'll be the key link between our clients and care teams — ensuring schedules are well-managed, responsive, and aligned with individual needs. Your attention to detail, strong communication skills, and ability to adapt quickly will be essential in delivering high-quality, person-centered care to older Australians.
If you thrive in a dynamic environment and want to be part of a supportive, purpose-driven team, we'd love to hear from you.
Why join us?
- A rewarding career where you can make a positive difference in the lives of our clients and their families.
- Paid birthday day off
- A company that recognizes and appreciates the value of the work that you do.
- A fun and supportive team
- Annual Appreciation Day
- Access to our Employee Assistance Program
- Provide friendly, responsive support to everyone you connect with.
- Create, manage, and continuously update caregiver rosters to ensure consistent and effective coverage across all services.
- Respond swiftly to daily changes, proactively filling services due to cancellations or last-minute adjustments.
- Maintain clear, respectful communication with caregivers regarding their schedules, offering guidance and support to bridge the gap between remote and office-based work.
- Collaborate closely with clients and internal teams to ensure well-matched caregiver-client pairings that promote high-quality, person-centered care.
- Utilize scheduling software confidently to manage rosters and maintain accurate, up-to-date records.
- Rostering or scheduling experience is highly valued, especially within aged care or community services.
- Strong organisational and time-management skills, with the ability to juggle multiple priorities and stay calm under pressure.
- Confidence managing a variety of tasks with efficiency and professionalism.
- Excellent communication and interpersonal skills, with a natural ability to build strong relationships with caregivers, clients, and stakeholders.
- A solutions-focused mindset, able to think on your feet and adapt quickly to changing circumstances.
- High attention to detail, ensuring accuracy across all aspects of scheduling and documentation.
Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.
At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.
Australian work rights
Applicants must have permanent or temporary rights to work in Australia with no restrictions.
How do I apply?
Please submit your resume and a cover letter detailing your suitability for this role.
#J-18808-Ljbffr
-
Client Services Coordinator
2 weeks ago
Gold Coast, Queensland, Australia Hays Full timeSeeking a Client Services Coordinator who will support a Gold Coast based Accounting firm with a great team**Your new company**An exciting opportunity has arisen for a Client Services Coordinator at an Accounting firm based on the North Gold Coast. Their passion for accuracy, strong relationships, and prioritising people makes them stand out.**Your new...
-
Client Services Coordinator
1 week ago
Gold Coast, Queensland, Australia Findex Full timeWe are seeking a talented, high energy, self-motivated Client Services Coordinator to support our Gold Coast audit team.- Permanent role based in Gold Coast- Full-time WFH flexibility for family and personal commitments- Work in a supportive and collaborative team environmentWe are seeking a talented, high energy, self-motivated Client Services Coordinator...
-
Assistant Coordinator Client Services
2 weeks ago
Gold Coast, Queensland, Australia Carinity Full time $60,000 - $80,000 per yearCarinity Disabilities – Bunderra have an exciting opportunity for an Assistant Coordinator Client Services to join the team. Reporting to the Client Services Coordinator (CSC), the Assistant Coordinator provides support and assistance across various services. These services include day and overnight respite programs, learning and life skills development,...
-
Client Services Coordinator
2 weeks ago
Gold Coast, Queensland, Australia beBeeAdministrative Full time $54,000 - $78,000Job Title: Client Services CoordinatorThis role supports the brokerage team by efficiently managing administrative tasks and delivering exceptional service.Manage inbound and outbound communications.Prepare general reports and approve workflows.Investigate inquiries and process account corrections.Manage dishonoured payments and overdue accounts.Key...
-
Client Facilitator
2 weeks ago
Gold Coast, Queensland, Australia beBeeCare Full time $90,000 - $125,000Home Care SpecialistWe are seeking a Home Care Specialist to join our team. This role is ideal for individuals who are proactive, self-directed, and able to work collaboratively with elderly clients.About the Role:The successful candidate will work with clients and their families to establish goals that are realistic and achievable.You will develop,...
-
Client Care Coordinator
2 weeks ago
Gold Coast, Queensland, Australia Home Instead Full timeAt **Home Instead** we are committed to providing the highest quality relationship-based care, enhancing the lives of ageing adults and their families whilst enabling them to remain independent in their own home for longer.Our Coordination Team is looking for a new team member. This is a role where no two days are the same and sometimes, priorities will...
-
Senior Client Services Coordinator
2 weeks ago
Gold Coast, Queensland, Australia beBeeManager Full time $16,264 - $56,808Job OverviewWe are seeking a seasoned leader to fill the role of Assistant Manager. This individual will be responsible for maintaining positive relationships with clients through daily contact and regular meetings.Main Responsibilities:Schedule Management: Organize and attend regular meetings with clients, General Managers, and Regional Managers to ensure...
-
Client Services Lead
1 week ago
Gold Coast, Queensland, Australia beBeeLeadership Full time $79,610 - $99,114**Job Summary**We are seeking a seasoned Client Services Team Lead to join our team. As the Client Services Team Lead, you will play a pivotal role in overseeing and guiding a team of dedicated Client Service Coordinators.Responsibilities:Supervise and coordinate the client services team, ensuring smooth daily operations.Review and analyse reports to ensure...
-
Client Care Coordinator
1 week ago
Gold Coast, Queensland, Australia Home Instead Full timeAt **Home Instead** we are committed to providing the highest quality relationship-based care, enhancing the lives of ageing adults and their families whilst enabling them to remain independent in their own home for longer.Our Coordination Team is looking for a new team member. This is a role where no two days are the same and sometimes, priorities will...
-
Client Service Manager
2 weeks ago
Gold Coast, Queensland, Australia beBeeClient Full time $65,000 - $75,000Job Summary">We are seeking a highly organized and detail-oriented professional to join our team as a Client Services Officer. As the go-to support for accountants, you will be responsible for ensuring the smooth operation of accounting services.">Your Responsibilities">">Collate and lodge tax documents">Prepare and lodge ASIC documents">Coordinate tax...