Senior Retail Operations Manager

8 hours ago


Parramatta Park, Queensland, Australia Culture Kings Full time
Senior Retail Operations Manager

A highly sought-after opportunity has arisen for a seasoned retail professional to take on the role of Senior Retail Operations Manager at Culture Kings in Parramatta Westfield.

About Culture Kings

Culture Kings is a leading streetwear brand, renowned for its premium selection of exclusive and hard-to-find products from top global brands. With a presence in the Australian market, Culture Kings offers an unparalleled shopping experience that sets it apart from the competition.

The Role

We are seeking an experienced and skilled Senior Retail Operations Manager to oversee the day-to-day operations of our store, ensuring seamless execution of all sales, visual merchandising, and customer service activities.

Responsibilities
  • Manage and maintain exceptional standards of store appearance and stock levels, driving high-quality customer experiences through optimal store operations.
  • Oversee inventory management, including receiving, stocking, and replenishment processes, to ensure maximum availability of products.
  • Develop and implement effective strategies to drive sales growth, improve conversion rates, and increase average transaction values.
  • Liaise with suppliers, vendors, and logistics partners to resolve any issues or discrepancies related to stock supply chain management.
  • Maintain accurate records of sales data, staff performance, and other key metrics to inform business decisions and drive strategic planning.
Requirements
  • Minimum 2 years' experience in a fashion retail management role, preferably in a senior or leadership position.
  • Demonstrated expertise in stock control, visual merchandising, and operational efficiency.
  • Exceptional communication, interpersonal, and problem-solving skills, with the ability to influence and motivate team members.
  • Strong analytical and reporting skills, with proficiency in Excel or similar software.
  • Able to work effectively under pressure, prioritizing tasks and meeting deadlines while maintaining a focus on customer satisfaction.
What We Offer
  • A competitive salary of $70,000 - $90,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects within the company.
  • A generous team discount program, allowing you to enjoy our extensive range of products at discounted prices.
  • A fast-paced and dynamic work environment, where innovation and creativity thrive.


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