Senior Client Solutions Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeAccountManager Full time $150,000 - $180,000

Role Overview

This role plays a pivotal part in driving our organization's success.

Your key responsibilities include building and maintaining strong client relationships, ensuring project success, and identifying new business opportunities.

  • Act as a liaison between customers and internal teams to ensure seamless communication and service delivery.
  • Demonstrate excellent communication, leadership, and analytical skills to manage customer relationships effectively.
  • Seek opportunities to sell and upsell services and products to new and existing accounts, working with cross-functional teams to create packaged or bespoke solutions to address client needs.
  • Collaborate with Sales and Presales during RFx by leading all services-related specifications response and proposal creation.
  • Nurture working relationships with prospects and clients throughout the project cycle, tracking client processes and providing prompt assistance when needed.
  • Design and execute solutions tailored to client needs, leading and handling complex accounts, and managing client expectations, ensuring delivery of client requests.

Key Responsibilities Include:

  • Build and maintain strong client relationships.
  • Ensure project success.
  • Identify new business opportunities.

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