Housekeeping Team Leader

1 week ago

Melbourne, Victoria, Australia beBeeHousekeeping Full time $65,000 - $70,000
Housekeeping Manager Job Summary

We are seeking a highly skilled and experienced Housekeeping Manager to oversee the daily operations of our room attendants team.

About the Role

The successful candidate will be responsible for managing the day-to-day activities of the room attendants, ensuring they receive proper training, supervision, and motivation to provide exceptional service to guests.

  • Manage the daily operations of the room attendants team to ensure efficient and effective cleaning of rooms.
  • Evaluate performance of room attendants and provide regular feedback, coaching, and support to enhance their skills and productivity.
  • Develop and implement cleaning schedules and procedures to maintain high standards of cleanliness and maintenance.
  • Maintain inventory levels of cleaning supplies and ensure they are available for room attendants.
  • Respond promptly to guest requests and complaints, taking necessary action to resolve issues and ensure guest satisfaction.
  • Collaborate with front desk and maintenance teams to coordinate room cleaning and maintenance schedules.
Key Qualifications

To be considered for this role, you will need:

  • A high school diploma or equivalent; a bachelor's degree in hotel management or a related field is preferred.
  • A minimum of 3 years of experience in hotel management, with experience in managing a room attendants team.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent problem-solving and decision-making skills.
  • Ability to work independently and as part of a team.

This is an exciting opportunity for an experienced housekeeping professional to join our team and contribute to delivering exceptional guest experiences.

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