Housekeeping Team Leader

RACV Torquay Resort
Permanant Part Time Opportunity
Penalties & Amazing Employee Benefits
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Torquay Resort, situated at the start of Victoria's Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape.
Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
About the opportunity
As the Housekeeping Team Leader, you will be responsible for supporting the successful operation of the Housekeeping department.
This includes adherence to all processes, safety requirements, productivity targets, quality standards, standard operating procedures, cleaning methods and the health of the team.
Could this be the right role for you?
The role is focused on ensuring that the daily requirements of the Housekeeping and Public Area teams are delivered to a consistently high standard and that the appropriate level of service to members, guests and visitors is maintained.
Key responsibilities will include:
Supervise the Housekeepingand Public Area teams and resources in the most efficient and effective manner to meet daily plans, business objectives and customer requirements
Provide effective 'hands on' leadership to individuals through the creation of a safe, team orientated, challenging and motivating work environment to deliver high quality member services that provide value and benefit
Oversee the day-to-day operations and direct the Housekeepingand Public Area teams to carry out the required daily duties
Assist in the recruitment and selection of staff for the housekeeping department
Respond to daily issues and changing demands in conjunction with the Housekeeping Leadership Team
What you'll need to be successful
Availability across a 7-day rotating roster, and flexibility to work weekdays, weekends, evenings & public holidays
Leadership or management experience ina hotel/resort environment
Experience using MS Office Suite
Exceptional verbal and written communication skills
Plan and prioritise tasks effectively
Experience in staff recruitment, training, appraisal, counselling and development.
Ability to lead by example, encourage teamwork and motivate a team
Confident decision making and conflict resolution skills
Full working rights in Australia
Valid Australian drivers licence (essential)
We are Offering
Competitive Salary+ Penalties evenings, weekends & public holidays
Discounts on RACV products & resorts
Free parking onsite
Ongoing training and career development
The RACV difference
Be part of a team who cares.
Back your ambition and find a new career with RACV.
Application process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Housekeepingand whether any reasonable adjustments may be required.
Job summaryWe're on the lookout for a Housekeeping Supervisor who will play a crucial role in ensuring the effective operation of the Housekeeping department.
Key selling pointsPermanent Part Time Opportunity
RACV Torquay Resort
Penalties & Amazing Employee Benefits
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