Bell Team Lead
3 weeks ago
Key Responsibilities
As the Bell Captain at The Star Brisbane, you will be responsible for ensuring seamless guest arrivals and departures. This will involve coordinating the arrival and departure of guests, as well as the delivery and collection of their luggage.
About You
You will be an experienced hotel professional with a proven track record of delivering exceptional guest experiences. Your approach should be collaborative and welcoming, and you should recognize the importance of instilling this culture within the team.
Requirements
Your primary responsibilities will include:
- Leading the Hotel Porter and Doorman to ensure positive guest relations and a welcoming environment
- Providing accurate information on services and facilities available within the property
- Fostering positive working relationships across all departments at The Star Brisbane
- Assisting the Chief Concierge in rostering, training, and communications
What We're Looking For
We are looking for a highly organized and experienced individual who is able to work effectively in a team environment. You will have a strong understanding of industry regulatory requirements and be able to ensure that these are met as part of your ways of working.
About Us
The Star Entertainment Group is a leading entertainment and hospitality company that operates a range of hotels, restaurants, bars, and entertainment venues across Australia. As a valued member of our team, you will have access to a range of benefits and opportunities for career development.
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