AO3 Housing Officer

4 weeks ago

Brisbane, Queensland, Australia Top Office Full time
{"title": "AO3 Housing Officer - Temporary Role", "description": "Job Summary

We are seeking a highly skilled and experienced administrator to fill a temporary AO3 Housing Officer role with our team at Top Office.

The successful candidate will provide high-quality, person-centered social housing and housing assistance services to diverse clients, working closely with our team to achieve excellent outcomes.

Key Responsibilities
  • Assess property applications and grants, conducting client interviews and making referrals to support service agencies as required.
  • Maintain property waitlists, allocations, and vacancies, ensuring departmental compliance as the lessor in all tenancy arrangements.
  • Assist with conducting visits to properties and investigating and facilitating the resolution of any tenancy disputes and complaints.
  • Monitor and manage outstanding arrears, rent assessments, pay deductions, and refunds; actioning sundry debts and collections.
  • Manage the maintenance of properties and conducting property inspections.
  • Maintain accurate client and property records and file notes.
Requirements
  • Customer service experience (face-to-face and via telephone) with a proven ability to build rapport, actively listen, demonstrate empathy, and de-escalate challenging customer interactions.
  • Previous administration experience in an office environment with a proven ability to pick up new systems and technology quickly and navigate multiple applications and screens efficiently.
  • Community Services and/or property management experience an advantage (but not essential).
  • Proven experience and examples of managing your work effectively while working in a fast-paced, deadline-driven environment.
  • Willingness to embrace new challenges and adapt to change.
  • Well-developed, inclusive communication and interpersonal skills that focus on professional, ethical, and culturally sensitive behavior.
  • High level of accuracy and attention to detail with fast and accurate keyboarding skills.
  • Positive attitude and team player approach with experience adapting to different work tasks on a daily basis to support organizational goals.
  • Availability to work 8:30am to 4:30pm Monday to Friday and commence the temporary assignment with short notice.
What We Offer

This is a great opportunity to secure experience as part of our temporary team working within Queensland Government. We offer a casual hourly rate of $46.84 (casual) plus superannuation, and we anticipate an initial duration of 2 months, however, there is a likelihood of extension based on business needs.

Please note that due to the nature and responsibilities of this position, consent to a national criminal history check will be required prior to any offer of employment being made (and any record of disclosable court outcomes or pending charges will be considered based on relevance to the position being applied for).

", "lang_code": "en"}

  • AO3 Housing Officer

    2 weeks ago

    Brisbane, Queensland, Australia Top Office Full time

    AO3 Housing Officer - Temporary RoleWe are seeking a highly skilled and experienced administrator to join our team as an AO3 Housing Officer on a temporary basis. As a key member of our housing department, you will play a critical role in providing high-quality social housing and housing assistance services to our diverse clients.Key Responsibilities:Assess...

  • AO3 Housing Officer

    4 weeks ago

    Brisbane, Queensland, Australia Top Office Full time

    {"title": "AO3 Housing Officer - Temporary Role", "description": "Job SummaryWe are seeking a highly skilled and experienced administrator to fill a temporary AO3 Housing Officer role with our team at Top Office.The successful candidate will provide high-quality, person-centered social housing and housing assistance services to diverse clients, working...

  • AO3 Housing Officer

    1 month ago

    Brisbane, Queensland, Australia TONI&GUY Australia Pty Ltd Full time

    AO3 Housing Officer OpportunityWe are seeking a skilled and experienced AO3 Housing Officer to join our team in Inala, Queensland. As a key member of our housing services team, you will play a critical role in providing high-quality social housing and housing assistance services to our diverse clients.Key Responsibilities:Assess property applications and...

  • AO3 Housing Officer

    1 day ago

    Brisbane, Queensland, Australia Top Office Full time

    We are seeking a highly skilled and experienced administrator to join our team as an AO3 Housing Officer. As a key member of our team, you will be responsible for providing high-quality, person-centred social housing and housing assistance services to diverse clients.The successful candidate will have a background in community services and/or property...

  • AO3 Housing Officer

    5 days ago

    Brisbane, Queensland, Australia Top Office Full time

    We are seeking a client-service focused administrator for a temporary AO3 Housing Officer role with a Queensland Government Department located at Buranda.The focus of the role will be to provide high quality, person-centred social housing and housing assistance services to diverse clients. A background in community services and/or property management is...

  • AO3 Administration Officer

    3 weeks ago

    Brisbane, Queensland, Australia Empire Group Full time

    Job Title: AO3 Administration OfficerWe are seeking a highly skilled and experienced AO3 Administration Officer to join our team at Empire Group. As a key member of our team, you will be responsible for delivering high-quality services to our customers, including applicant, tenancy, and property management.About the RoleIn this role, you will be part of a...

  • AO3 Housing Officer

    6 days ago

    Brisbane, Queensland, Australia Top Office Full time

    We are seeking a client-service focused administrator for a temporary AO3 Housing Officer role with the Queensland Government Department located at Buranda.The focus of the role will be to provide high-quality, person-centred social housing and housing assistance services to diverse clients. A background in community services and/or property management is...

  • AO3 Levies Officer

    4 weeks ago

    Brisbane, Queensland, Australia Chandler Macleod Full time

    Job Title: AO3 Levies OfficerWe are seeking a highly skilled and detail-focused professional to join our team as an AO3 Levies Officer. As a key member of our financial operations team, you will play a crucial role in processing and finalizing levy revenue and project data, reconciling project costs, and ensuring the accuracy of our general ledger.Key...

  • AO3 Levies Officer

    1 month ago

    Brisbane, Queensland, Australia Chandler Macleod Full time

    Job Title: AO3 Levies OfficerWe are seeking a highly skilled and detail-focused professional to join our team as an AO3 Levies Officer. As a key member of our financial operations team, you will play a critical role in processing and finalizing levy revenue and project data, reconciling project costs, and ensuring the accuracy of our general ledger.Key...

  • AO3 Levies Officer

    3 weeks ago

    Brisbane, Queensland, Australia Chandler Macleod Full time

    Job Title: AO3 Levies OfficerWe are seeking a highly skilled and detail-focused professional to join our team as an AO3 Levies Officer. As a key member of our financial operations team, you will play a critical role in processing and finalizing levy revenue and project data, reconciling project costs, and ensuring the accuracy of our general ledger.Key...

  • AO3 Assistant Finance Officer

    3 weeks ago

    Brisbane, Queensland, Australia Lawson Elliott Full time

    Job Title: AO3 Assistant Finance OfficerLawson Elliott is seeking a highly motivated and detail-oriented AO3 Assistant Finance Officer to join their team on a contract basis. This contract will be until the end of October 2024, with likely extension to January 2025.Key Responsibilities:Prepare and review financial reports and statementsManage high-volume...

  • AO3 Assistant Finance Officer

    1 month ago

    Brisbane, Queensland, Australia Lawson Elliott Full time

    Job Title: AO3 Assistant Finance OfficerLawson Elliott is seeking a highly motivated and detail-oriented AO3 Assistant Finance Officer to join their team on a contract basis. This contract will be until the end of October 2024, with likely extension to January 2025.Key Responsibilities:Prepare and review financial reports and statementsManage high-volume...

  • AO3 Assistant Finance Officer

    1 month ago

    Brisbane, Queensland, Australia Lawson Elliott Full time

    Job Title: AO3 Assistant Finance OfficerLawson Elliott is seeking a highly motivated and detail-oriented AO3 Assistant Finance Officer to join their team on a contract basis. This contract will be until the end of October 2024, with likely extension to January 2025.The successful candidate will be responsible for a wide range of general administration and...

  • AO3 Legal Support Officer

    1 week ago

    Brisbane, Queensland, Australia Flexhive Full time

    Job Title: AO3 Legal Support OfficerWe are seeking a highly skilled and organized AO3 Legal Support Officer to join our team at Flexhive. As a key member of our team, you will provide administrative support to our legal department, ensuring the smooth operation of our legal filing and administration duties.Key Responsibilities:Process court attendance sheets...

  • AO3 Levies Officer

    1 month ago

    Brisbane, Queensland, Australia Chandler Macleod Full time

    Job Title: AO3 Levies OfficerWe are seeking a highly skilled and detail-focused professional to join our team as an AO3 Levies Officer. As a key member of our financial operations team, you will play a critical role in processing and finalizing levy revenue and project data, reconciling project costs, and ensuring the accuracy of our general ledger.Key...

  • AO3 Service Officer

    3 weeks ago

    Brisbane, Queensland, Australia Public Sector People Full time

    About the Role:Public Sector People is seeking a skilled AO3 Service Officer to join their team. As a key member of the department, you will be responsible for handling high volumes of email and phone correspondence with internal and external stakeholders.Key Responsibilities:Effectively negotiate and take necessary actions to recover outstanding revenue and...

  • AO3 Service Officer

    5 days ago

    Brisbane, Queensland, Australia Public Sector People Full time

    About The Role:Public Sector People is recruiting multiple AO3 Service Officer positions. These are temporary contracts with potential for extension. The role requires strong communication skills and the ability to negotiate and take action to recover outstanding revenue and finalise debts.Key Responsibilities:Handle email and phone correspondence with...

  • AO3 Levies Officer

    1 month ago

    Brisbane, Queensland, Australia Chandler Macleod Full time

    Job Title: AO3 Levies OfficerWe are seeking a highly skilled and detail-oriented professional to join our team as a Levies Officer. As a key member of our financial operations team, you will play a critical role in processing and finalizing levy revenue and project data, reconciling project costs, and ensuring the accuracy of our general ledger.Key...

  • AO3 Levies Officer

    1 month ago

    Brisbane, Queensland, Australia Chandler Macleod Full time

    Job Title: AO3 Levies OfficerWe are seeking a highly skilled and detail-focused professional to join our team as a Levies Officer. As a key member of our financial operations team, you will play a critical role in processing and finalizing levy revenue and project data, reconciling project costs, and ensuring the accuracy of our general ledger.Key...

  • AO3 Executive Support Officer

    4 weeks ago

    Brisbane, Queensland, Australia Karlka Recruiting Group Full time

    About the RoleWe are seeking an experienced Executive Support Officer to join our team in Brisbane. As an Executive Support Officer, you will provide administrative and operational support to the team and Brand directors.Key ResponsibilitiesProvide stakeholder communications and coordinate day-to-day administrative workflow activitiesOffer confidential...