Federal Government Complaints Resolution Specialist

Job Title: Complaints Resolution SpecialistAbout the Role:We are seeking a highly skilled Complaints Resolution Specialist to manage complex tasks and interact with internal and external stakeholders.The successful candidate will be responsible for managing complaints and participant incidents, ensuring effective communication and service recovery, producing...

Job Opportunity:The Internal Review and Complaints Team is seeking an APS4 Complaints Officer to join their team. This 12 month assignment will be based on a 37.5 hour workweek with competitive pay.Key Responsibilities:Coordinate the receipt, resolution, and referral of complaints as neededCommunicate with relevant stakeholders regarding complaint status and...

About the RoleThis is a 12-month, full-time temporary assignment with the potential to extend. You will work from both the Geelong National Head Office and from the comfort of your own home.The APS4 Complaints Officer will have a high level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a...

Front-Line Service Delivery RoleThe Front-Line Service Delivery Officer will provide key support services to clients of a community focused federal government agency.Manage and resolve participant matters by actioning planning tasks as per the Agency Act.Offer front-line service delivery support, including responding to participant enquiries and resolving...

Job TitleA highly skilled professional is sought after to join our team as a Payments Analyst.About the RoleThis position will be based in Geelong and will involve working within a federal government agency supporting the Markets, Providers and Sector Development Group. The team's focus is on enhancing provider and participant experience.Key...

APS4 Complaints Officer Role OverviewThis APS4 Complaints Officer position is a fantastic opportunity to utilize your exceptional communication skills and ability to build rapport with customers in a complex corporate or government department setting.The successful candidate will be responsible for managing a caseload of complaints and incidents reported,...

**Key Role Opportunity**The Australian Government is seeking experienced APS5 Complaints Officers to support the Internal Review and Complaints Team.As a central point of coordination, you will manage complaints and incidents, ensuring strict deadlines are met.**Responsibilities**- Manage complaints and assess their merit- Produce high-quality written...

Job Role OverviewThis role involves considerable interaction with internal and external stakeholders, requiring the ability to communicate effectively and provide advice on a range of matters.Coordinating complaints received by the Agency, including assessing, recording, and referring as required.Contacting relevant stakeholders to confirm receipt of...

Job Opportunity: Improve Healthcare ReformWe are seeking a highly skilled Complaints Officer to join our team in an exciting opportunity to improve Australia's largest healthcare reform since Medicare.The role is based in either Broadmeadows or Geelong, and offers a great full-time hourly rate contract for an initial 12 months, with the option to extend.This...

australia greater geelong contract au$43.82 - au$55.24 per hour**Opportunity**Great full time hourly rate contract opportunities for an initial 12 months, paying $43.82 + Super & $55.24 + Super with the option to extend based in either Broadmeadows or Geelong. This is your opportunity to improve Australia's largest healthcare reform since Medicare and...