Senior Operations Manager

1 week ago

Erskine Park, New South Wales, Australia Coates Hire Full time
About Us

Coates Hire, a proudly Australian-owned company, has a rich history of supporting customers in delivering major projects and driving growth. Our expertise spans Equipment Hire, Site Accommodation, Engineering Solutions, Industrial Solutions, and Power & HVAC.

Role Overview

This senior leadership role reports to the Regional Operations Manager – Portables and is responsible for the ongoing performance and success of the operational areas of Customer Service and Transport at the Sydney Portables Branch (Erskine Park).

Key Responsibilities

The Senior Operations Manager will:

  • Lead improvements in branch safety performance from the front.
  • Drive lead indicators and active participation rates to improve safe behaviour and risk awareness among teams.
  • Lead and inspire the operational team to develop improvement strategies and deliver them as a cohesive unit.
  • Mentor and guide operational teams to achieve set targets for revenue, cost, PBT, and customer service.
  • Develop strategies for potential network and focus on supply chain optimisation.
What You'll Get in Return

We offer a wide range of benefits and perks, including:

  • Development and career progression pathways.
  • Access to our employee discounts, benefits, and wellbeing program.
  • Purchased additional leave program.
  • Novated leasing and salary sacrifice.
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme.
  • Volunteering opportunities through the Coates Foundation.
Requirements

To succeed in this role, you will need:

  • Relevant experience in Modular Buildings, Equipment Rental, and/or Transport/Logistics.
  • Strong people leadership skills and ability to set goals and get strategy buy-in from all levels of the organisation.
  • Experience in developing a strong safety culture across a diverse team.
  • A proven track record showing improvements in safety lead and lag indicators.
  • Ability to control and improve KPIs and meet budget and forecast commitments.
  • Strong business and commercial acumen and empathy.
Estimated Salary

$120,000 - $150,000 per annum, depending on experience and qualifications.

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