Operational Leadership Manager

7 days ago

Erskine Park, New South Wales, Australia Coates Hire Full time

About Coates Hire
We are a proud Australian owned company with a long history of supporting customers to deliver major projects. Our focus is on growth and providing end-to-end solutions across Equipment Hire, Site Accommodation, Engineering Solutions, Industrial Solutions and Power & HVAC.

This senior leadership role reports directly to the Regional Operations Manager – Portables. As the Operational Leadership Manager, you will be responsible for the ongoing performance and success of the operational areas of Customer Service and Transport at the Sydney Portables Branch (Erskine Park).

Job Description:
This is a challenging and rewarding role that requires strong leadership skills and the ability to drive improvements in safety performance, engagement, customer service, and financial performance.

Main Responsibilities:
• Lead the required improvements in branch safety performance from the front.
• Drive lead indicators and active participation rates to improve safe behaviour and risk awareness of the teams.
• Mentor and guide the operational teams to achieve set targets for revenue, cost, PBT and customer service.
• Develop strategies for potential network and focus on supply chain optimisation.
• Run a tight ship in regard to key performance indicators, with particular focus on labour cost, maintenance efficiencies and transport cost across the branch.

What You'll Get in Return:
We provide our team with a wide range of benefits, including development and career progression pathways, access to employee discounts and wellbeing program, purchased additional leave program, novated leasing and salary sacrifice, 12 weeks Paid Parental Leave and volunteering opportunities through the Coates Foundation.

Requirements:
• Relevant experience in Modular Buildings, Equipment Rental and/or Transport/Logistics.
• Strong people leadership skills and ability to set goals and get strategy buy in from all levels of the organisation.
• Experience in developing a strong safety culture across a diverse team.
• Proven track record showing improvements in safety lead and lag indicators.
• Ability to control and improve KPI and meet budget and forecast commitments.
• Strong business and commercial acumen and empathy.

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