Bioprocessing Application Specialist

2 weeks ago


Melbourne, Victoria, Australia KE Select Full time

Company Overview

KE Select is a global leader in bioprocessing and biomanufacturing solutions. Our company specializes in innovative research, development, and production of cutting-edge biopharmaceutical products and services. We support academic, research, and applied markets to advance medical breakthroughs and improve patient outcomes.

About the Role

We are seeking a dynamic Bioprocessing Application Specialist to join our team. As a key member of our technical support team, you will be responsible for providing in-depth knowledge, application support, and technical solutions for our cutting-edge bioprocessing technologies and consumables nationally.

Key Responsibilities

  1. Technical Support: Collaborate with our sales team to offer product demonstrations, design optimized solutions, and ensure seamless product positioning.
  2. Customer Success: Work directly with customers to guide the successful startup of products, run trials, and provide on-site training to ensure long-term success.
  3. Troubleshooting: Troubleshoot customer challenges and provide proactive technical support to resolve issues and improve product performance.
  4. Product Innovation: Gather and analyze customer feedback to help drive product innovation and ensure our solutions meet market demands.
  5. Competitive Intelligence: Keep a pulse on the competition—report insights and help us stay ahead of the curve.

About You

To be successful in this role, you will be expected to have the following:

  • A degree in biological engineering, biotechnology, or a related life sciences field.
  • Strong familiarity with lab processes, equipment, and cutting-edge life sciences technologies.
  • A keen understanding of customer needs and a passion for solving complex technical problems.
  • Ability to collaborate across teams and communicate clearly with technical and non-technical stakeholders.
  • Excellent presentation skills and the ability to run customer workshops and seminars.
  • Strong communication skills.


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