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Bioprocessing Application Specialist

2 months ago

Melbourne, Victoria, Australia KE Select Full time
About the Role

We are seeking a highly skilled Bioprocessing Application Specialist to join our team at KE Select. As a key member of our organization, you will play a critical role in providing technical support and solutions to our customers in the biopharma and life sciences industry.

Key Responsibilities
  • Collaborate with our sales team to design and deliver product demonstrations, ensuring seamless product positioning and optimized solutions for our customers.
  • Work closely with customers to guide the successful startup of products, run trials, and provide on-site training to ensure long-term success.
  • Troubleshoot customer challenges and provide proactive technical support to resolve issues and improve product performance.
  • Gather and analyze customer feedback to help drive product innovation and ensure our solutions meet market demands.
  • Stay up-to-date with industry trends and competitor activity, providing valuable insights to inform our product development and marketing strategies.
About You

We are looking for a highly motivated and experienced professional with a strong background in bioprocessing and a passion for delivering exceptional customer service. To be successful in this role, you will need:

  • A degree in biological engineering, biotechnology, or a related life sciences field.
  • Strong familiarity with lab processes, equipment, and cutting-edge life sciences technologies.
  • A keen understanding of customer needs and a passion for solving complex technical problems.
  • Excellent communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.
  • Strong presentation skills, with the ability to run customer workshops and seminars.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.