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Customer Service Representative

2 months ago

Newcastle, New South Wales, Australia City of Newcastle Full time
About the Role

We are seeking a skilled and customer-focused individual to join our Food and Beverage team as a Casual Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless food and beverage delivery.

Key Responsibilities
  • Work collaboratively in a multi-faceted team environment to provide a first-class customer experience
  • Create a safe and welcoming environment for our guests
  • Ensure efficient food and beverage delivery
  • Be well-presented, courteous, and a confident team player
  • Establish good working relationships and support others in the team
About Us

The City of Newcastle is a dynamic and inclusive organization that values diversity and promotes equal employment opportunities. We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.

What We Offer

As a Casual Team Member, you will have the opportunity to work in a variety of roles within the Food and Beverage team, including kitchen and customer-facing positions. You will also have access to training and development opportunities to help you grow in your role and reach your full potential.

Requirements

To be successful in this role, you will need to have the right to live and work in Australia and be available to work a variety of shifts, including weekends and public holidays. You will also need to be able to work collaboratively as part of a team and provide exceptional customer service.

Remuneration

The successful candidate will receive a competitive hourly rate, inclusive of 25% casual loading, plus 11% Superannuation.